Abstract

The adage practice makes perfect is well-known by safety coordinators and national contingency agencies. However, it has been reported that managers outside the rescue forces have difficulties finding the time to participate in exercises to become able members of their own organisations’ crisis management teams. Moreover, trainers would welcome uncomplicated digital tools for planning and preparing exercises. To address this, a concept geared towards table-top (seminar) exercises was developed and used in several pilot exercises with trainees who did not belong to the project. We also undertook two demonstration exercises for professionals affiliated with the project, where representatives from different organisations worked through exercise scenarios. Here, we report on these demonstration exercises. Although the participants made good progress through these exercises and also enjoyed the experience sharing opportunities they provided, we noted that there were some traps that lessened the efficient performance of the ICT-supported crisis management training.

Recommended Citation

Pettersson, J. S. & Venemyr, G. O. (2021). Engage the Engaged to Continue Crisis Training and other Lessons Learned from two Demonstration Exercises with LMS. In E. Insfran, F. González, S. Abrahão, M. Fernández, C. Barry, H. Linger, M. Lang, & C. Schneider (Eds.), Information Systems Development: Crossing Boundaries between Development and Operations (DevOps) in Information Systems (ISD2021 Proceedings). Valencia, Spain: Universitat Politècnica de València.

Paper Type

Poster

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Engage the Engaged to Continue Crisis Training and other Lessons Learned from two Demonstration Exercises with LMS

The adage practice makes perfect is well-known by safety coordinators and national contingency agencies. However, it has been reported that managers outside the rescue forces have difficulties finding the time to participate in exercises to become able members of their own organisations’ crisis management teams. Moreover, trainers would welcome uncomplicated digital tools for planning and preparing exercises. To address this, a concept geared towards table-top (seminar) exercises was developed and used in several pilot exercises with trainees who did not belong to the project. We also undertook two demonstration exercises for professionals affiliated with the project, where representatives from different organisations worked through exercise scenarios. Here, we report on these demonstration exercises. Although the participants made good progress through these exercises and also enjoyed the experience sharing opportunities they provided, we noted that there were some traps that lessened the efficient performance of the ICT-supported crisis management training.