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Paper Number
2967
Paper Type
LitReview
Abstract
The continuous innovation of digital technology and the accompanying competitive landscape make digital transformation imperative for organizations. The success of such transformations is determined by digital organizational culture. Despite its importance, there is little research on the essence and targeted cultivation of culture in this context. This paper presents a meta-ethnographic literature review that examines the central aspects of digital culture and describes its relationship to digital transformation in a conceptual model. Moreover, we synthesized qualitative data from existing literature and developed a comprehensive taxonomy of digital culture, defining its key attributes – adaptability to change, collaboration and ways of working, leadership and management, digital competence, and innovation. This taxonomy not only establishes an understanding of what constitutes digital culture but also equips researchers with a framework to further investigate individual cultural attributes. Additionally, our approach of triangulating meta-ethnography opens a new methodological pathway for syntheses in information systems research.
Recommended Citation
Roth, Marlene Christin and Pollack, Thorben, "Defining Digital Organizational Culture: A Meta-Ethnographic Literature Review" (2024). ICIS 2024 Proceedings. 4.
https://aisel.aisnet.org/icis2024/lit_review/lit_review/4
Defining Digital Organizational Culture: A Meta-Ethnographic Literature Review
The continuous innovation of digital technology and the accompanying competitive landscape make digital transformation imperative for organizations. The success of such transformations is determined by digital organizational culture. Despite its importance, there is little research on the essence and targeted cultivation of culture in this context. This paper presents a meta-ethnographic literature review that examines the central aspects of digital culture and describes its relationship to digital transformation in a conceptual model. Moreover, we synthesized qualitative data from existing literature and developed a comprehensive taxonomy of digital culture, defining its key attributes – adaptability to change, collaboration and ways of working, leadership and management, digital competence, and innovation. This taxonomy not only establishes an understanding of what constitutes digital culture but also equips researchers with a framework to further investigate individual cultural attributes. Additionally, our approach of triangulating meta-ethnography opens a new methodological pathway for syntheses in information systems research.
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