Governance, Digital Strategy, and Value

Artificial Intelligence and Value Co-Creation in Service Frontlines: The Mediating Effect of Customer-Engagement

Xinyu Wu, Xi‘an Jiaotong University
Qiang Wang, Xi'an Jiaotong University
Ilan Oshri, University of Auckland

Competency Traps of Leveraging Third-party AI: A Simulation Approach

Junjie Zhou, National University of Singapore

Designing Digital Industrial Platforms for the Circular Economy: A Requirements Catalog

Daniel Heinz, Karlsruhe Institute of Technology
Marcel Fassnacht, Karlsruhe Institute of Technology
Jan H. Röhrleef, Karlsruhe Institute of Technology
Linda Sagnier Eckert, Karlsruhe Institute of Technology
Gerhard Satzger, Karlsruhe Institute of Technology

Digital Transformation in the Shadows? An Investigation of the Role of Middle Managers in Digital Transformation Strategizing

Rebecca Alguera Kleine, Witten/Herdecke University
Felix Lorenz, Witten/Herdecke University
Thomas Clauß, Witten/Herdecke University

Dual Pathways of Value Creation of CEO Affectivity and Digital Innovation

Inmyung Choi, Texas Tech University
Yorick Sanders, Texas Tech University

Enhancing Complementor Innovation through Market Information Expansion: A Large-scale Empirical Study of an E-Commerce Platform

Bowen Lou, University of Connecticut
Zhe Yuan, Zhejiang University
Tianshu Sun, USC Marshall School of Business
Fang Lu, Zhejiang University

Exploring Organizational AI Governance Maturity: A Case Study with Six Multinational Companies

Eva Gengler, Institute of Information Systems
Kian Schmalenbach, Friedrich-Alexander-Universität Erlangen-Nürnberg

Exploring the Data Sourcing Decision for AI – A Delphi Study

Tobias Maier, University of Mannheim
Thomas Schmidt, University of Mannheim
Armin Heinzl, University of Mannheim

How Should Firms Configure IT, R&D and Advertising Expenditures for High Foreign Profits and Revenues?

Julie Quick, University of South Florida
Sunil Mithas, University of South Florida

How to Certify AI: Communicating Fairness, Trustworthiness, and Reduced Risk Through AI Certification

Manoj Kahdan, RWTH Aachen University
Susan Stead, RWTH Aachen University
Oliver Salge, RWTH Aachen University

IT Architecture Renewal: Paradoxical Tensions and Business-IT Alignment

Bart van den Hooff, Vrije Universiteit Amsterdam
Edona Elshan, Vrije University Amsterdam

Navigating Uncharted Waters: From AI Orientation to Tailored AI Strategies

Kendra Bittner, Ruhr-Universität Bochum
Mihael Markic, Ruhr-Universität Bochum
Fabian Tschirch, Ruhr-Universität Bochum

Organizational Learning and Enactment in the Era of Artificial Intelligence

Patrick Hendriks, Technical University of Darmstadt
Timo Sturm, Technical University of Darmstadt
Christian Olt, Technical University of Darmstadt
Ning Nan, The University of British Columbia
Peter Buxmann, Technische Universität Darmstadt

Sometimes You Gotta Risk it for the BiscUIT: Political Risks, Non-Political Risks, and Unconventional IT

Devina Chaturvedi, Indian School of Business
Abhishek Kathuria, Indian School of Business
Mariana Andrade, The University of Georgia

The Role of Platform Governance in Shaping Consumer Engagement: The Case of STEAM Platform

Zhongyi Liu, National University of Singapore
Um Sungyong, National University of Singapore

Video Views or View Time: Managing Platform Compensation for Content Creators

Xu Zhang, Fudan University
Hongbo Zha, University of Warwick
Yinuo Tang, Peking university HSBC Business School
Yifan Dou, Fudan University