Track Description

The expanding infusion of technology into our social and work lives has made the interplay between user behavior and information systems a critical issue. The question of how technologies shape and influence user behaviors, how to encourage user engagement and other types of user behaviors, how user behaviors inform the use and design of technologies and artifacts, and the consequences of user behaviors on individual, collective, organizational, or societal outcomes has attracted considerable research attention. To better design IT artifacts and utilize advanced technology, we need to better understand users, their motivations, their tasks and incentive structures within different contexts, and the interplay among users, tasks, incentives, IT artifacts, and contexts/environments.

This track invites research that brings fresh theoretical, methodological, and practical insights concerning the interplay of technology and user behaviors, user experience, user engagement and the factors that influence it, and their subsequent effects and consequences (both beneficial and adverse) at the individual, group, organizational, and societal levels as well as the intersection across levels. Research that examines less-explored areas is especially encouraged. We welcome papers that employ a variety of theories, perspectives, and methodologies (whether qualitative, quantitative, technical, theoretical, design science or simulation-based, conducted in the field or the lab).
Track Co-Chairs
Juliana Sutanto, Ph.D., Monash University
SIA Choon Ling, Ph.D., City University of Hong Kong
Paul Benjamin Lowry, Ph.D., Virginia Tech
Nina (Ni) Huang, Ph.D., University of Miami

Schedule
2023
Monday, December 11th
12:00 AM

AI-Generated Voice in Short Videos: A Digital Consumer Engagement Perspective

Jihao Luo, National University of Singapore
Chenxu Zheng, National University of Singapore
Jiamin Yin, Renmin University of China
Hock-Hai Teo, National University of Singapore

12:00 AM

Brand Engagement in Virtual Communities – A Netnographic Study

Pramukh Nanjundaswamy Vasist, Indian Institute of Management Kozhikode

12:00 AM

Consumers’ Online Brand Attacking and Defending Under Ideological Polarisation: A Case of Cantopop Group “Mirror”

Cheuk Hang Au, National Chung Cheng University
Chih-Yuan Chou, National Chengchi University
Kevin K.W. Ho, University of Tsukuba

12:00 AM

Derivative Work in Open-license Platforms

Heejin Joo, Georgia State University
Likoebe M. Maruping, Georgia State University

12:00 AM

Designing a User-Metaverse Interface for the Industrial-Metaverse

Kay Hönemann, TU Dortmund University
Björn Konopka, TU Dortmund University
Jason B. Thatcher, Temple University
Manuel Wiesche, TU Dortmund University

12:00 AM

Do Loyal Customers Pay More in Live Streaming?

Xinyan Yao, Peking University Guanghua School of Management
Alex Wang, Peking University Guanghua School of Management
Hongju Liu, Peking University Guanghua School of Management

12:00 AM

Emotional Synchrony and Viewers’ Consumption: Evidence from Live Streaming of Virtual Idols

Menghan Duan, Fudan University
Yueyue Zhang, University of Nottingham Ningbo China
Qi Zhang, Party School of the Chengdu Committee
Cheng Zhang, Fudan University

12:00 AM

Improving Performance by Encouraging Users to Consider Different Levels of Action Identification (LAI)

Aviram Tzur, Tel Aviv University
Dov Te’Eni, Tel Aviv University
Lior Zalmanson, Tel Aviv University

12:00 AM

Medium Minimization Effect of Medium-type Reward in the Online Referral Reward Programs: A General Evaluability Perspective

Shouwang Lu, Renmin University of China
Meng Xiang Li, Hong Kong Baptist University
Kanliang Wang, Renmin University of China

12:00 AM

Outwitting Shakespeare: Unpacking the Mechanics of Immersive Storytelling with Physiological Measurements

Fenfen Zhu, Nanyang Technological University
Xinxue Zhou, Guangxi University
Yiwei Li, Tianjin University
Ben Choi, Nanyang Technological University

12:00 AM

Reigniting the flame: Sustaining Usage Through Intermittent Releases of In-game Content

Shyam Prasad Ghosh, Indian Institute of Management
Soumyakanti Chakraborty, Indian Institute of Management

12:00 AM

Should I Buy Now, Pay Later? An Empirical Study of Consumer Behavior in E-Commerce

Junghyun Maeng, National University of Singapore
Khim Yong Goh, National University of Singapore
Chunmian Ge, South China University of Technology

12:00 AM

Social Influence in Customer-Robot Interactions

Martin Hannig, Technical University of Darmstadt
Ruth Maria Stock-Homburg, Technical University of Darmstadt

12:00 AM

Spillover Effects of Airdrops: Evidence from Tokenization Platforms

Dezhen Guo, University of Science and Technology of China
Lizheng Wang, University of Science and Technology of China
yongjun li, University of Science and Technology of China

12:00 AM

Stand for Something or Fall for Everything: Predict Misinformation Spread with Stance-Aware Graph Neural Networks

Zihan Chen, Stevens Institute of Technology
Jingyi Sun, Stevens Institute of Technology
Rong Emily Liu, Stevens Institute of Technology
Feng Mai, Stevens Institute of Technology

12:00 AM

Stimulating Feedback Contributions Using Digital Nudges: A Field Experiment in a Real-time Mobile Feedback Platform

Michael Rivera, Temple University
Xue Guo, University of North Carolina at Charlotte
Guohou Shan, Temple University
Liangfei Qiu, University of Florida

12:00 AM

Sustainable IS Use: What IS Needed to REDUSE

Lars Andraschko, University of Augsburg
Philipp Wunderlich, Reutlingen University
Saonee Sarker, Lund University
Daniel Veit, University of Augsburg

12:00 AM

Teleconsultation by a Team of Physicians: The Intricacy of Hierarchy

Yiqing Li, Zhejiang University
Yu Tong, Zhejiang University
Chuan Hoo Tan, National University of Singapore

12:00 AM

The Dynamics of IT Use: Uncovering the Interplay between the Perception of IT Events, Emotions, and Cognitive Absorption over Time

Carolin Jung, FIM Research Center for Information Management
Manfred Schoch, University of Augsburg
Christoph Weinert, University of Bamberg

12:00 AM

The Effect of Online Review Portal Design: The Moderating Role of Explanations for Review Filtering

Guangxu WANG, City University of Hong Kong
David (Jingjun) Xu, City University of Hong Kong
Stephen Shaoyi LIAO, City University of Hong Kong

12:00 AM

The Interplay of Information Processing, Mindfulness, and Affective State in Phishing Detection

Debalina Bera, Indian Institute of Management Sirmaur
Dan J. Kim, University of North Texas

12:00 AM

The Role of IT Identity and Paradoxes in Explaining Avoidance Strategies

Nikola Finze, Neu-Ulm University of Applied Sciences
Yannick Hildebrandt, University of Bamberg
Heinz-Theo Wagner, Neu-Ulm University of Applied Sciences

12:00 AM

Understanding Information-Limiting Environments in Personalized News Platforms—A Systems Perspective

Kian Schmalenbach, Friedrich-Alexander-Universität Erlangen-Nürnberg
Bastian Brechtelsbauer, Friedrich-Alexander-Universität Erlangen-Nürnberg
Sebastian Schötteler, University of Erlangen-Nuremberg
Sven Laumer, Institute of Information Systems

12:00 AM

Unlocking the Psychology of Online Travel Booking: How Price Expectations Affect Consumers

YUTING GAO, ESCP Business School
Zhenhui Jiang, the University of Hong Kong
Hailiang Chen, The University of Hong Kong
Khim Yong Goh, National University of Singapore

12:00 AM

What triggers digital employee advocacy behavior?

Anaya Kumar, Université Paris-Saclay
Anuragini Shirish, Université Paris-Saclay

12:00 AM

Which Positive Feedback Matters? The Role of Language Concreteness and Temporal Effect in Continuous Contribution in Open Innovation Community

Jiacheng Zhang, Shandong University
Lezhi Zhang, Shandong University
Qi Guijie, Shandong University
Xiaotong Chen, Shandong University

12:00 AM

Who’s Bad? – The Influence of Perceived Humanness on Users’ Intention to Complain about Conversational Agent Errors to Others

Fabian Hildebrandt, Technische Universität Dresden
Sascha Lichtenberg, Technisch Universität Dresden
Benedikt Brendel, Technisch Universität Dresden
Elisa Landmann, Technische Universität Dresden

12:00 AM

Why are some reviews perceived as more helpful than others?

Tien Thuy Nguyen, The University of Auckland
Arvind Tripathi, The University of Kansas
Randy Wong, The University of Auckland

12:00 AM