User Behaviors, Engagement, and Consequences
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Paper Number
1860
Paper Type
Completed
Description
The digitalization of one’s personal data is of growing interest in the information systems discipline. Parents digitalizing the private health data of the most vulnerable in society—infants--in the form of infant monitoring is of particular interest. This study examines emotions and affordances within the context of remote infant monitoring. Through an affordance lens, this research conducts an exploratory field study to investigate the role of emotions in the use of an infant monitoring system (IMS). A qualitative analysis of 2,741 online reviews identifies several emotional and behavioral affordances available through the use of IMS features. Existing in tension with the affordances, constraints limit the affordances of the technology. Several positive and negative outcomes result from both the affordances and constraints. This research furthers the digitalization of self literature through the development of the Affordance-Constraint-Outcome model that reveals the tension between affordances, constrains, and positive and negative outcomes.
Recommended Citation
Leestma, Peter and Leidner, Dorothy E., "The Digitalization of Infants: An Entangled Web of Emotions, Affordances, and Constraints" (2021). ICIS 2021 Proceedings. 13.
https://aisel.aisnet.org/icis2021/user_behaivors/user_behaivors/13
The Digitalization of Infants: An Entangled Web of Emotions, Affordances, and Constraints
The digitalization of one’s personal data is of growing interest in the information systems discipline. Parents digitalizing the private health data of the most vulnerable in society—infants--in the form of infant monitoring is of particular interest. This study examines emotions and affordances within the context of remote infant monitoring. Through an affordance lens, this research conducts an exploratory field study to investigate the role of emotions in the use of an infant monitoring system (IMS). A qualitative analysis of 2,741 online reviews identifies several emotional and behavioral affordances available through the use of IMS features. Existing in tension with the affordances, constraints limit the affordances of the technology. Several positive and negative outcomes result from both the affordances and constraints. This research furthers the digitalization of self literature through the development of the Affordance-Constraint-Outcome model that reveals the tension between affordances, constrains, and positive and negative outcomes.
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