Track Description

Technology continues to reshape how work is designed, performed, and managed at individual, organizational and societal levels. The meaning and nature of work has been changing increasingly rapidly in recent years, and the global COVID-19 pandemic has brought about unexpected changes to working patterns that may have lasting implications. Digital transformation has distributed work beyond the boundaries of a singular work ‘place’, with set working hours. Traditional employment arrangements are increasingly contingent, flexible, and dispersed. Exemplars of contemporary approaches to digitalization of work include mobile or remote work, offshoring, outsourcing, globally distributed project work, as well as freelancing on demand, brokered through dedicated platforms such as Mechanical Turk and TaskRabbit.

Automation and augmentation of work with artificial intelligence are also transforming labor markets. Whole classes of job roles and occupations may become obsolete, while demands for different job roles in other occupations grow at an increasing rate. Many workers will need to adapt their skill portfolios and careers to remain employable. At the same time, the meaning of work is shifting to reflect changes in time, place, and manner of work. In recognition of this variety of opportunities and challenges, we welcome high quality papers that take a broad and inclusive perspective addressing the future of work, the changing meaning and nature of work, and what this means for the IS field. We seek submissions based on a diversity of theoretical and methodological approaches that examine the phenomena across any level of analysis, e.g., task, individual, group, organizational, labor market, or societal.

Track Chairs:
Jaime Windeler, University of Cincinnati
Oliver Hinz, Goethe University Frankfurt
Ke-Wei Huang, National University of Singapore
Emma Coleman,University of the Witwatersrand


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Sunday, December 12th

An Unusual Encounter with Oneself: Exploring the Impact of Self-view on Online Meeting Outcomes

Olga Abramova, University of Potsdam
Margarita Gladkaya, University of Potsdam
Hanna Krasnova, University of Potsdam

Digital Competencies and IT Skills as Employees’ Resources to Cope with Digitalization Demands

Robin Merchel, Chair of Industrial Sales and Service Engineering
Taskeen Iqbal, Ruhr University Bochum
Thomas Süße, Bielefeld University of Applied Sciences
Sebastian Knop, Ruhr-Universität

Does IT Lead to Urban Agglomeration of Jobs?

Insung Hwang, Mcgill University
Kunsoo Han, McGill University

Extending the foundations of AI literacy

Teresa Heyder, University of Bamberg
Oliver Posegga, University of Bamberg

Fingers in the Pie: Characterizing Decision Rights Partitioning on Digital Labor Platforms

Laura Schulze, University of Goettingen
Manuel Trenz, University of Goettingen
Robert C. Nickerson, San Francisco State University

Gender Heterogeneity in the Effect of Telework on Labor Market Outcomes during the COVID-19 Pandemic

Chen Liang, University of Connecticut
Bin Gu, Boston University

Leading Agents or Stewards? Exploring Design Principles for Empowerment through Workplace Technologies

Maren Gierlich-Joas, Ludwig-Maximilians-University Munich
Valentin Zieglmeier, Technical University of Munich
Rahild Neuburger, Ludwig-Maximilians-University
Thomas Hess, Ludwig-Maximilians-University

Legitimation as the Correspondence of Practice: An Ethnographic Study of Digital Nomad Work Practices

Julian Prester, UNSW Business School
Dubravka Cecez-Kecmanovic, UNSW Business School
Daniel Schlagwein, University of Sydney
Michael Cahalane, University of New South Wales

Moving Beyond Rule-Based Automation: A Method for Assessing Cognitive Automation Use Cases

Christian Engel, University of St. Gallen
Edona Elshan, Institute of Information Management
Philipp Ebel, University of St. Gallen

Occupation Modularity and the Work Ecosystem

Shiyan Zhang, Stevens Institute of Technology
Jeffrey V. Nickerson, Stevens Institute of Technology

Practice Shift and Digital Innovation in the Time of Covid

E Burton Swanson, UCLA Anderson School

(Re)Designing IT Support: How Embedded and Conversational AI Can Augment Technical Support Work

Mathis Poser, University of Hamburg
Eva A. C. Bittner, University of Hamburg

Restorative effects of virtual reality nature simulations at the workplace. An experimental approach

Caroline Reßing, University of Siegen
Thi Phuong Thao Nguyen, University of Siegen
Frederike Marie Oschinsky, University of Siegen

Supporting Disadvantaged Solopreneurs from Developed Countries in Digital Ecosystem Career Choices. A Design Science Research Approach

Marcin Bartosiak, Univeristy of Pavia
Gabriele Piccoli, Lousiana State University
Biagio Palese, Northern Illinois University
Joaquin Rodriguez, Grenoble Ecole de Management

The Identity of Born Virtual Organizations: Exploring the Role of ICT

Julian Marx, University of Duisburg-Essen
Stefan Stieglitz, Universität Duisburg-Essen
Milad Mirbabaie, Paderborn University
Tabea Sauer, University of Duisburg-Essen
Janice Frowerk, University of Duisburg-Essen

The Truck Buddy: Towards a Mood-Based Truck Driver Assistance System

Christoph Heinbach, University Osnabrueck
Laura Sophie Gravemeier, German Research Center for Artificial Intelligence
Anke Dittmer, German Research Center for Artificial Intelligence
Enrico Kochon, German Research Center for Artificial Intelligence
Henning Gösling, German Research Center for Artificial Intelligence
Oliver Thomas, University of Osnabrueck

Token-Centric Work Practices in Fluid Organizations: The Cases of Yearn and MakerDAO

Nina-Birte Schirrmacher, National University of Singapore
Johannes Rude Jensen, University of Copenhagen
Michel Avital, Copenhagen Business School

Understanding Employee Responses to Software Robots: A Systematic Literature Review

Anja Seiffer, Karlsruhe Institute of Technology (KIT)
Ulrich Gnewuch, Karlsruhe Institute of Technology (KIT)
Alexander Maedche, Karlsruhe Institute of Technology (KIT)

Use, Delegation, or Beyond? Exploring Human-Technology Relationship in the Age of Algorithmically Organized Work

Maya Stewart, Paris School of Business
Reza Mousavi Baygi, IESEG School of Management

Work Role Tensions in Globally Distributed IT Teams: A Cautionary Tale

Rennie Naidoo, University of Pretoria
Jean-Pierre van der Merwe, University of Pretoria

You Cheered for Your Favorite Teams: Does it Get You Hired or Penalized?

Youngjin Kwon, Temple University
Jason B. Thatcher, Temple University
Philip Roth, Clemson University
Dan Pienta, Baylor University