Paper Type
full
Description
Fast changing products, processes, and services caused by digital technologies require organizations to adopt agile methods after having used plan-driven approaches for decades. Adopting agile methods only to software development, can lead to a challenging coexistence of methods. To date, little empirical understanding exists with regard to the difficulties that emerge when organizations introduce agile teams in plan-driven environments. Consequently, we investigate the coexistence of agile and plan-driven methods and study its impacts. We conducted an exploratory multiple case study of four organizations and draw from adaptive structuration theory to study how agile methods are adopted on team level to an environment of deeply entrenched plan-driven methods. We find that this coexistence causes several tensions between agile and plan-driven teams (i.e., budgeting, knowledge, planning, process, responsibility, and cultural tension). Further, we reveal how organizations and teams overcome these tensions with balanced and blended resolutions.
Recommended Citation
Laux, Isabel, "Coexisting Plan-driven and Agile Methods: How Tensions Emerge and Are Resolved" (2019). ICIS 2019 Proceedings. 12.
https://aisel.aisnet.org/icis2019/is_development/is_development/12
Coexisting Plan-driven and Agile Methods: How Tensions Emerge and Are Resolved
Fast changing products, processes, and services caused by digital technologies require organizations to adopt agile methods after having used plan-driven approaches for decades. Adopting agile methods only to software development, can lead to a challenging coexistence of methods. To date, little empirical understanding exists with regard to the difficulties that emerge when organizations introduce agile teams in plan-driven environments. Consequently, we investigate the coexistence of agile and plan-driven methods and study its impacts. We conducted an exploratory multiple case study of four organizations and draw from adaptive structuration theory to study how agile methods are adopted on team level to an environment of deeply entrenched plan-driven methods. We find that this coexistence causes several tensions between agile and plan-driven teams (i.e., budgeting, knowledge, planning, process, responsibility, and cultural tension). Further, we reveal how organizations and teams overcome these tensions with balanced and blended resolutions.