Track Description

Topics around crowds, social media and digital collaborations have emerged as a central research domain for information systems (IS) scholars over the past years. This track continues a series of prior tracks at the International Conference on Information Systems (ICIS) and invites cutting-edge research on these topics.

Social media use has a multitude of effects. Social media can promote the creation of social capital, resulting in increased interconnectedness, facilitate social support and afford collective action. They open up a new world of empowerment, in which previously concealed conditions are openly discussed, interpersonal communication is facilitated, and access to information is provided. At the same time, numerous problems have emerged in both private and professional use of social media, including recent concerns regarding Facebook and Twitter in relation to the US election, numerous breaches of privacy and the “filter bubble” phenomenon.

Social media and other social information systems shifting us from activities conducted within traditional institutions towards “crowd markets” and “sharing economies”. Novel forms of organising and working emerge, social cues and market forces intermingle, new modes of production merge, and remote, mobile and nomadic forms of work flourish. Crowdsourcing and other forms of digital work and digital collaboration have grown significantly in the past few years to the point where it has substantially impacted various industries (from ICT to hospitality to finance).

Give the now ubiquitous nature of social media use and the still-emerging new forms of crowdsourcing and other new forms of organising and working based on digital collaboration; we invite cutting-edge research that offers fresh theoretical perspectives, novel empirical insights and other useful knowledge contribution on the ways of crowds, social media and digital collaborations. We are particularly interested in business and organisational contexts (rather than research on social media use in a primarily private space). We invite studies that contextualise social media use and digital collaboration and that examine both positive and negative consequences. The track is open regarding theories and methods (qualitative, quantitative, econometric, design etc.) and paradigms (positivist, interpretivist, critical, pragmatist etc.) used and welcomes theoretical and conceptual work in addition to empirical work.

Track Chairs
Yulin Fang
Gordon Gao
Daniel Schlagwein

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A Tale of Two Networks: Characterizing the Interplay between Online and Offline Communication Networks

Dan Ding, National University of Singapore
Prasanta Bhattacharya, A*Star
Tuan Q. Phan, National University of Singapore

#Activism versus Real Activism: Manifestations of Digital Social Influence in Social Networks

Dharshani Tharanga Chandraskeara, Monash University
Darshana Sedera, Swinburne University of Technology

Agglomeration among competitors: Evidence of heterogeneous peer entry effect in sharing economy

Sijia Ma, Peking University
Fei Wan, Shanghai International Studies University
Fei Ren, Peking University

Decision Making Under Conflicting Information

Qianran Jin, McGill University
Animesh Animesh, McGill University
Alain Pinsonneault, McGill University

Designing Promotion Incentive to Embrace Social Sharing: Evidence from Field and Lab Experiments

Tianshu Sun, USC Marshall School of Business
Siva Viswanathan, University of Maryland College Park
Nina Huang, Arizona State University
Elena Zheleva, University of Illinois at Chicago

Distant Search, but Local Implementation? Using the Crowd’s Evaluation to Overcome Organizational Limitations in the Selection of Crowdsourced Ideas

Lisa Wimbauer, University of Passau
Patrick Figge, University of Passau
Carolin Haeussler, University of Passau

Does Sleep Deprivation Cause Online Incivility? Evidence from a Natural Experiment

Feng Mai, Stevens Institute of Technology
Zihan Chen, Stevens Institute of Technology
Aron Lindberg, Stevens Institute of Technology

Emotional Carrying Capacity in Virtual Teams: Developing a Capability to Constructively Share a Range of Emotions

Sangmi Kim, University of Michigan
Lionel Peter Robert, University of Michigan

Empirical Study of Social Capital Factors Formed through Digital Social Networking

Suparna Dhar, RS Software
Indranil Bose, Indian Institute of Management Calcutta

Establishing Information Quality Guidelines in Social Information Systems: Comparison and Discussion of Two Approaches

Roman Tilly, University of Cologne
Robert Wintermeyer, University of Cologne
Oliver Posegga, University of Bamberg

Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects

Janina Seutter, University
Jürgen Neumann, Paderborn University

How does Algorithmic Filtering Influence Attention Inequality on Social Media?

Kayla Guangrui Li, Hong Kong University of Science and Technology
Sunil Mithas, University of South Florida
Zhixing Zhang, Hong Kong University of Science and Technology
Kar Yan Tam, HKUST

How Does Social Media Improve Work Efficiency? Insights from the Theory of Communication Visibility

Xueping Yang, University of Auckland
Jonathan Ye, University of Waterloo
Xinwei Wang, University of Auckland

How Emotions Unfold in Online Discussions After a Terror Attack

Hissu Hyvärinen, IT University of Copenhagen
Roman Beck, IT University

How Social is Your Social Network? Toward A Measurement Model

Christian Meske, Freie Universität Berlin
Iris Junglas, Florida State University
Johannes Schneider, University of Liechtenstein
Roope Jaakonmäki, University of Liechtenstein

Impact of Online Reviews on Consumer Post-purchase Attitude Change and Transaction Failure

Yimiao Zhang, Nanyang Technological University
Goh Kim Huat, Nanyang Technological University

Information or noise: How Twitter facilitates stock market information aggregation

Florian Kiesel, Grenoble Ecole de Management
Thomas Pöppe, Technische Universität Darmstadt
Sascha Kolaric, Technische Universität Darmstadt
Dirk Schiereck, Technische Universität Darmstadt

Keeping Up with the Joneses: Instagram Use and its Influence on Conspicuous Consumption

Hannes-Vincent Krause, Chair of Business Informatics esp. Social Media and Data Science
Amina Wagner, Technische Universität Darmstadt
Hanna Krasnova, Chair for Business Informatics, esp. Social Media and Data Science
Fenne große Deters, Chair for Business Informatics, esp. Social Media and Data Science
Annika Baumann, Chair for Business Informatics, esp. Social Media and Data Science
Peter Buxmann, Technische Universität Darmstadt

Linguistic Changes in Online Citizen Science: A Structurational Perspective

Corey Brian Jackson, Syracuse University
Carsten Østerlund, Syracuse University
Mahboobeh Harandi, Syracuse University
Dhruv Kharwar, Syracuse University
Kevin Crowston, Syracuse University

Online Content Consumption: Social Endorsements, Observational Learning and Word-of-Mouth

Qian Tang, Singapore Management University
Tingting Song, Shanghai Jiaotong University
Liangfei Qiu, University of Florida
Ashish Agarwal, University of Texas

Patterns of Data-Driven Decision-Making: How Decision-Makers Leverage Crowdsourced Data

Marcel Rhyn, University of St. Gallen
Ivo Blohm, University of St. Gallen

Reinventing the Wheel: Explaining Question Duplication in Question Answering Communities

Xiaohui Liu, Shanghai Jiao Tong University
Yijing Li, School of Information Systems and Technology Management UNSW Business Schoo
Fei Liu, Copenhagen Business School
Zhao Cai, University of Nottingham Ningbo China
Eric Lim, UNSW Sydney

Reposts Influencing the Effectiveness of Social Reporting System: An Empirical Study from Sina Weibo

Jie Tang, The Hong Kong University of Science and Technology
Ka Chung Ng, The Hong Kong University of Science and Technology

Studying the Artifacts of Q&A Platforms: The Central Role of the Crowd

Ibtissam Zaza, Middle Tennessee State University
Iris Junglas, Florida State University
Deborah Armstrong, Florida State University

Team Formation and Performance in Online Crowdsourcing Competitions: The Role of Homophily and Diversity in Solver Characteristics

Indika Dissanayake, The University Of North Carolina At Greensboro
Sridhar Nerur, University of Texas at Arlington
Jie Zhang, University of Texas Arlington

The Development of P2P Lending Platforms: Strategies and Implications

Cheuk Hang Au, The University of Sydney
Yuan Sun, Zhejiang Gongshang University

The Effectiveness of Governance Mechanisms in Crowdfunding

Moritz Schulz, University of St. Gallen
Ivo Blohm, University of St. Gallen

The Effects of Co-Creation and Word-of-Mouth on Content Consumption – Findings from the Video Game Industry

Lev Poretski, University of Haifa
Lior Zalmanson, University of Haifa
Ofer Arazy, University of Haifa

The Political Gig-Economy: Platformed Work and Labour

Attila Marton, Copenhagen Business School
Hamid R. Ekbia, Indiana University

The Power of Negative Reviews on a Freemium Platform: An Event Study of Pay-for-Negative Regulation

Jing Tang, case western reserve university
Jagdip Singh, Case Western Reserve University
Kalle Lyytinen, Case Western Reserve University

The Role of Religion in Online Prosocial Lending

Amin Sabzehzar, Arizona State University
Gordon Burtch, University of Minnesota
Yili Hong, Arizona State University
Raghu Santanam, Arizona State University

The Star Citizen Phenomenon & the “Ultimate Dream Management” Technique in Crowdfunding

Jan-Philipp Ahrens, University of Mannheim
Andrew Jay Isaak, Solbridge International School of Business
Baris Istipliler, University of Mannheim
Dennis Steininger, University of Augsburg

Trust Building on Charitable Crowdfunding Platforms_The Case of Qfund

Dawei Chen, National University of Singapore
Xuanqi Liu, National University of Singapore
Isam Faik, National University of Singapore

Trust isn’t blind: Exploring Visual Investor Cues in Equity Crowdfunding

Florence Klement, Einstein Center Digital Future
Timm Teubner, TU Berlin

Understanding the Process of IS Switching in the Social Media Context

Yasser Rahrovani, Western University
Shamel Addas, Queen's University

What Influences the Dissemination of Online Rumor Messages: Message Features and Topic-congruence

Boying Li, Nottingham University Business School (China)
Alain Chong, University of Nottingham

Will You “Dashang”? Effects of Social Signals in Online Pay-What-You-Want

Yuejun Wang, Tsinghua University
Xunhua Guo, Tsinghua University
Guoqing Chen, Tsinghua University