Topics around crowds, social media and digital collaborations have emerged as a central research domain for information systems (IS) scholars over the past years. This track continues a series of prior tracks at the International Conference on Information Systems (ICIS) and invites cutting-edge research on these topics.
Social media use has a multitude of effects. Social media can promote the creation of social capital, resulting in increased interconnectedness, facilitate social support and afford collective action. They open up a new world of empowerment, in which previously concealed conditions are openly discussed, interpersonal communication is facilitated, and access to information is provided. At the same time, numerous problems have emerged in both private and professional use of social media, including recent concerns regarding Facebook and Twitter in relation to the US election, numerous breaches of privacy and the “filter bubble” phenomenon.
Social media and other social information systems shifting us from activities conducted within traditional institutions towards “crowd markets” and “sharing economies”. Novel forms of organising and working emerge, social cues and market forces intermingle, new modes of production merge, and remote, mobile and nomadic forms of work flourish. Crowdsourcing and other forms of digital work and digital collaboration have grown significantly in the past few years to the point where it has substantially impacted various industries (from ICT to hospitality to finance).
Give the now ubiquitous nature of social media use and the still-emerging new forms of crowdsourcing and other new forms of organising and working based on digital collaboration; we invite cutting-edge research that offers fresh theoretical perspectives, novel empirical insights and other useful knowledge contribution on the ways of crowds, social media and digital collaborations. We are particularly interested in business and organisational contexts (rather than research on social media use in a primarily private space). We invite studies that contextualise social media use and digital collaboration and that examine both positive and negative consequences. The track is open regarding theories and methods (qualitative, quantitative, econometric, design etc.) and paradigms (positivist, interpretivist, critical, pragmatist etc.) used and welcomes theoretical and conceptual work in addition to empirical work.
Track Chairs
Yulin Fang
Gordon Gao
Daniel Schlagwein
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Dan Ding, National University of Singapore |
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#Activism versus Real Activism: Manifestations of Digital Social Influence in Social Networks Dharshani Tharanga Chandraskeara, Monash University |
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Agglomeration among competitors: Evidence of heterogeneous peer entry effect in sharing economy Sijia Ma, Peking University |
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Decision Making Under Conflicting Information Qianran Jin, McGill University |
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Designing Promotion Incentive to Embrace Social Sharing: Evidence from Field and Lab Experiments Tianshu Sun, USC Marshall School of Business |
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Lisa Wimbauer, University of Passau |
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Does Sleep Deprivation Cause Online Incivility? Evidence from a Natural Experiment Feng Mai, Stevens Institute of Technology |
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Sangmi Kim, University of Michigan |
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Empirical Study of Social Capital Factors Formed through Digital Social Networking Suparna Dhar, RS Software |
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Roman Tilly, University of Cologne |
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Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects Janina Seutter, University |
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How does Algorithmic Filtering Influence Attention Inequality on Social Media? Kayla Guangrui Li, Hong Kong University of Science and Technology |
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How Does Social Media Improve Work Efficiency? Insights from the Theory of Communication Visibility Xueping Yang, University of Auckland |
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How Emotions Unfold in Online Discussions After a Terror Attack Hissu Hyvärinen, IT University of Copenhagen |
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How Social is Your Social Network? Toward A Measurement Model Christian Meske, Freie Universität Berlin |
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Impact of Online Reviews on Consumer Post-purchase Attitude Change and Transaction Failure Yimiao Zhang, Nanyang Technological University |
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Information or noise: How Twitter facilitates stock market information aggregation Florian Kiesel, Grenoble Ecole de Management |
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Keeping Up with the Joneses: Instagram Use and its Influence on Conspicuous Consumption Hannes-Vincent Krause, Chair of Business Informatics esp. Social Media and Data Science |
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Linguistic Changes in Online Citizen Science: A Structurational Perspective Corey Brian Jackson, Syracuse University |
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Online Content Consumption: Social Endorsements, Observational Learning and Word-of-Mouth Qian Tang, Singapore Management University |
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Patterns of Data-Driven Decision-Making: How Decision-Makers Leverage Crowdsourced Data Marcel Rhyn, University of St. Gallen |
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Reinventing the Wheel: Explaining Question Duplication in Question Answering Communities Xiaohui Liu, Shanghai Jiao Tong University |
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Reposts Influencing the Effectiveness of Social Reporting System: An Empirical Study from Sina Weibo Jie Tang, The Hong Kong University of Science and Technology |
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Studying the Artifacts of Q&A Platforms: The Central Role of the Crowd Ibtissam Zaza, Middle Tennessee State University |
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Indika Dissanayake, The University Of North Carolina At Greensboro |
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The Development of P2P Lending Platforms: Strategies and Implications Cheuk Hang Au, The University of Sydney |
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The Effectiveness of Governance Mechanisms in Crowdfunding Moritz Schulz, University of St. Gallen |
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Lev Poretski, University of Haifa |
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The Political Gig-Economy: Platformed Work and Labour Attila Marton, Copenhagen Business School |
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The Power of Negative Reviews on a Freemium Platform: An Event Study of Pay-for-Negative Regulation Jing Tang, case western reserve university |
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The Role of Religion in Online Prosocial Lending Amin Sabzehzar, Arizona State University |
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The Star Citizen Phenomenon & the “Ultimate Dream Management” Technique in Crowdfunding Jan-Philipp Ahrens, University of Mannheim |
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Trust Building on Charitable Crowdfunding Platforms_The Case of Qfund Dawei Chen, National University of Singapore |
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Trust isn’t blind: Exploring Visual Investor Cues in Equity Crowdfunding Florence Klement, Einstein Center Digital Future |
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Understanding the Process of IS Switching in the Social Media Context Yasser Rahrovani, Western University |
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What Influences the Dissemination of Online Rumor Messages: Message Features and Topic-congruence Boying Li, Nottingham University Business School (China) |
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Will You “Dashang”? Effects of Social Signals in Online Pay-What-You-Want Yuejun Wang, Tsinghua University |