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Waze, a mobile navigation app, attracts user engagement by connecting its users with others while driving. In this context, user engagement crowdsources primary information, follow-up feedback, and collective confirmation. This paper addresses whether and

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Dec 13th, 12:00 AM

Does Self-Interest Enhance Social Welfare? Effectiveness of User-Crowdsourced Content in a Mobile Navigation App

Waze, a mobile navigation app, attracts user engagement by connecting its users with others while driving. In this context, user engagement crowdsources primary information, follow-up feedback, and collective confirmation. This paper addresses whether and