A MULTI-PERSPECTIVE APPROACH TO FACILITATE COLLABORATION: A CASE STUDY ON AUSTRALIAN PUBLIC SECTOR ORGANISATIONS

Presenter Information

Choonbae Yoo, School of Systems, Management and Leadership, University of Technology, Sydney, Sydney, NSW, Australia.Follow
Igor Hawryszkiewycz, School of Systems, Management & Leadership, University of Technology Sydney, Australia, Sydney, NSW, Australia.Follow
Kyeong Kang, School of Systems, Management & Leadership, University of Technology Sydney, Australia, Sydney, NSW, Australia.Follow

Start Date

12-17-2013

Description

This paper presents a multiple perspectives approach that can help to improve the understanding of knowledge flows in changing collaborative environments. It differs from majority of current modelling methods use analytical or reductionist approach. Our approach is adaptive in that it introduces ways to look at change from different perspectives to help identify changes in complex organisation and provides an effective solution to addressing wicked organisational problems. Our case study focused on the Australian Government’s Nation Building Economic Stimulus Plan (NBESP) which involved three government agencies working together in a complex collaborative setting. In this paper we focus on organisational, social and business perspectives in addition to the knowledge perspective. Furthermore, we show that a multiple perspectives framework could play a significant role in solving wicked problems, and enabled organisations to respond to a rapidly changing environment.

Recommended Citation

Yoo, Choonbae; Hawryszkiewycz, Igor; and Kang, Kyeong, "A MULTI-PERSPECTIVE APPROACH TO FACILITATE COLLABORATION: A CASE STUDY ON AUSTRALIAN PUBLIC SECTOR ORGANISATIONS" (2013). ICIS 2013 Proceedings. 1.
https://aisel.aisnet.org/icis2013/proceedings/KnowledgeManagement/1