Location
Hilton Hawaiian Village, Honolulu, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2024 12:00 AM
End Date
6-1-2024 12:00 AM
Description
Campus lockdowns during the COVID-19 pandemic left some higher education students without access to reliable, high-quality digital technology. This research extends the technology maintenance construct—the idea that computing quality is consequential for quality-of-life–in a few key ways: by examining it in the novel context of emergency remote learning, by testing students’ place of residence as a moderator of its effect on academic success, and by linking this construct to perceived stress and coping. In an analysis of representative survey data from a public university in California between February and July of 2020, we find that although Internet and computing quality were not associated with GPA pre-lockdown, they were during lockdown, particularly for students who remained on campus. Internet and computing quality also predicted students’ stress and coping ability during lockdown. These data underscore the role of higher education institutions in expanding access to digital technology.
Recommended Citation
Petro, Gwen; Gonzales, Amy; and Velloso, Luiza, "“A” for Access: The Effects of Pandemic Technology Maintenance Issues on College Students’ Grades, Stress, and Coping" (2024). Hawaii International Conference on System Sciences 2024 (HICSS-57). 9.
https://aisel.aisnet.org/hicss-57/sj/digital_divide/9
“A” for Access: The Effects of Pandemic Technology Maintenance Issues on College Students’ Grades, Stress, and Coping
Hilton Hawaiian Village, Honolulu, Hawaii
Campus lockdowns during the COVID-19 pandemic left some higher education students without access to reliable, high-quality digital technology. This research extends the technology maintenance construct—the idea that computing quality is consequential for quality-of-life–in a few key ways: by examining it in the novel context of emergency remote learning, by testing students’ place of residence as a moderator of its effect on academic success, and by linking this construct to perceived stress and coping. In an analysis of representative survey data from a public university in California between February and July of 2020, we find that although Internet and computing quality were not associated with GPA pre-lockdown, they were during lockdown, particularly for students who remained on campus. Internet and computing quality also predicted students’ stress and coping ability during lockdown. These data underscore the role of higher education institutions in expanding access to digital technology.
https://aisel.aisnet.org/hicss-57/sj/digital_divide/9