Location
Hilton Hawaiian Village, Honolulu, Hawaii
Event Website
https://hicss.hawaii.edu/
Start Date
3-1-2024 12:00 AM
End Date
6-1-2024 12:00 AM
Description
Both resilience and sustainability are crucial objectives that today’s supply chains need to pursue. However, the intersection between both is unclear, and some situations lead to trade-offs. We conduct a case study on the use of real-time tracking technologies to analyze these tensions and suggest solutions to overcome them. This study explores the root causes of expedited shipments as a result of a trade-off between sustainability and resilience using qualitative empirical data from a case company. We evaluate how a real-time tracking solution (RLTS) implementation contributes to resolving this trade-off by considering the underlying tension factors. From technical, process, data, capabilities, and user perspectives, we identify the primary value drivers of RLTS for sustainable and resilient supply chains (SRSC). To enable practitioners to fully leverage the benefits of increased transparency, we generalize our findings to IT artifacts providing supply chain transparency and position RLTS within the SRSC academic discussion.
Recommended Citation
Herbe, Amandine, "Solving trade-offs between resilience and sustainability in supply chains: a case study on real-time tracking technologies" (2024). Hawaii International Conference on System Sciences 2024 (HICSS-57). 3.
https://aisel.aisnet.org/hicss-57/os/digitization/3
Solving trade-offs between resilience and sustainability in supply chains: a case study on real-time tracking technologies
Hilton Hawaiian Village, Honolulu, Hawaii
Both resilience and sustainability are crucial objectives that today’s supply chains need to pursue. However, the intersection between both is unclear, and some situations lead to trade-offs. We conduct a case study on the use of real-time tracking technologies to analyze these tensions and suggest solutions to overcome them. This study explores the root causes of expedited shipments as a result of a trade-off between sustainability and resilience using qualitative empirical data from a case company. We evaluate how a real-time tracking solution (RLTS) implementation contributes to resolving this trade-off by considering the underlying tension factors. From technical, process, data, capabilities, and user perspectives, we identify the primary value drivers of RLTS for sustainable and resilient supply chains (SRSC). To enable practitioners to fully leverage the benefits of increased transparency, we generalize our findings to IT artifacts providing supply chain transparency and position RLTS within the SRSC academic discussion.
https://aisel.aisnet.org/hicss-57/os/digitization/3