Paper Number
1328
Paper Type
Complete Research Paper
Abstract
In the digitalisation age, organisations increasingly rely on digital technologies to manage sustainability-related objectives. Yet, research on digital sustainability is just starting to pick up in the Information System discipline. This study aims to extend our understanding of digital sustainability based on an empirical case study in a public sector organisation. The study is guided by the research question, ‘How does digital sustainability (initiatives) unfold in public-sector organisations? It identifies six main themes that depict how digital sustainability initiatives unfold over time by distinguishing between antecedents, processes, and outcomes while offering a process model. The findings reveal that implementing digital sustainability initiatives is driven by internal motivation and a strategic emphasis on leveraging digital technology to address sustainability challenges. Adaptive governance structures and collaboration across various functions are also critical factors for success.
Recommended Citation
Sekulic, Nevena, "Towards an Understanding of Digital Sustainability in Public-Sector Organisations" (2024). ECIS 2024 Proceedings. 35.
https://aisel.aisnet.org/ecis2024/track17_greenis/track17_greenis/35
Towards an Understanding of Digital Sustainability in Public-Sector Organisations
In the digitalisation age, organisations increasingly rely on digital technologies to manage sustainability-related objectives. Yet, research on digital sustainability is just starting to pick up in the Information System discipline. This study aims to extend our understanding of digital sustainability based on an empirical case study in a public sector organisation. The study is guided by the research question, ‘How does digital sustainability (initiatives) unfold in public-sector organisations? It identifies six main themes that depict how digital sustainability initiatives unfold over time by distinguishing between antecedents, processes, and outcomes while offering a process model. The findings reveal that implementing digital sustainability initiatives is driven by internal motivation and a strategic emphasis on leveraging digital technology to address sustainability challenges. Adaptive governance structures and collaboration across various functions are also critical factors for success.
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