Paper Number

1673

Paper Type

SP

Abstract

Representation theory suggests that information systems should faithfully reflect perceived real-world phenomena. However, with advancements in technologies such as 3D-printing and autonomous driving, IS not only mirror but also shape the physical world. This interaction between digital and physical realms highlights the importance of physical plausibility in IS, which is the congruence between a user’s expectations and the observed behavior of digitally represented physical objects to accomplish physical tasks. Addressing the need for design knowledge that reconciles real-world physical principles, their digital simulations, and alignment with user mental models, this article proposes initial steps towards conceptualizing physical information systems from a socio-technical perspective. By focusing on the air cargo domain, we aim to enhance the perception of physical plausibility, facilitating a deeper understanding of the interplay between the digital and physical worlds.

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Jun 14th, 12:00 AM

Rolling Up the Hill? Designing Physical Information Systems

Representation theory suggests that information systems should faithfully reflect perceived real-world phenomena. However, with advancements in technologies such as 3D-printing and autonomous driving, IS not only mirror but also shape the physical world. This interaction between digital and physical realms highlights the importance of physical plausibility in IS, which is the congruence between a user’s expectations and the observed behavior of digitally represented physical objects to accomplish physical tasks. Addressing the need for design knowledge that reconciles real-world physical principles, their digital simulations, and alignment with user mental models, this article proposes initial steps towards conceptualizing physical information systems from a socio-technical perspective. By focusing on the air cargo domain, we aim to enhance the perception of physical plausibility, facilitating a deeper understanding of the interplay between the digital and physical worlds.

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