Paper Number
1866
Paper Type
Complete Research Paper
Abstract
Generative artificial intelligence (AI) such as ChatGPT is increasingly used by knowledge workers. The benefits of its use for productivity are obvious. However, prior literature has overlooked a potentially crucial benefit of using generative AI: that its use can motivate users. Building on self-determination theory, we argue that knowledge workers using generative AI experience greater perceived competence, autonomy, and relatedness as a result of its use. We thereby advance self-determination theory, uncover a potential additional benefit of using generative AI, and show fruitful avenues for future research.
Recommended Citation
Oesinghaus, Andreas; Elshan, Edona; and Sandvik, Håkon Osland, "The Future of Work Unleashed: Generative AI's Role in Shaping Knowledge Workers' Autonomous Motivation" (2024). ECIS 2024 Proceedings. 12.
https://aisel.aisnet.org/ecis2024/track04_impactai/track04_impactai/12
The Future of Work Unleashed: Generative AI's Role in Shaping Knowledge Workers' Autonomous Motivation
Generative artificial intelligence (AI) such as ChatGPT is increasingly used by knowledge workers. The benefits of its use for productivity are obvious. However, prior literature has overlooked a potentially crucial benefit of using generative AI: that its use can motivate users. Building on self-determination theory, we argue that knowledge workers using generative AI experience greater perceived competence, autonomy, and relatedness as a result of its use. We thereby advance self-determination theory, uncover a potential additional benefit of using generative AI, and show fruitful avenues for future research.
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