Paper Number

1783

Paper Type

CRP

Abstract

Digital transformation and globalization lead to permanent changes in companies and organizations, resulting in more and more Information Technology (IT) projects and a rapidly increasing importance of IT project portfolio management. Companies and organizations have to make optimal portfolio decisions, which requires optimized business processes. However, many IT projects still fail and miss their goals due to missing or poorly structured portfolio management processes. Guided by Design Science Research, we deduce findings, knowledge, and know-how from literature and expert interviews to develop and evaluate four critical success factors to improve IT project portfolio management processes. Based hereon, we derive up to five maturity levels for IT project portfolio management processes. Finally, we present a further research agenda. Companies and organizations can benefit from our critical success factors combined with their maturity levels to classify their IT project portfolio management processes and identify value creating improvements.

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Jun 14th, 12:00 AM

Critical Success Factors for IT Project Portfolio Management: What do we know, what can we learn?

Digital transformation and globalization lead to permanent changes in companies and organizations, resulting in more and more Information Technology (IT) projects and a rapidly increasing importance of IT project portfolio management. Companies and organizations have to make optimal portfolio decisions, which requires optimized business processes. However, many IT projects still fail and miss their goals due to missing or poorly structured portfolio management processes. Guided by Design Science Research, we deduce findings, knowledge, and know-how from literature and expert interviews to develop and evaluate four critical success factors to improve IT project portfolio management processes. Based hereon, we derive up to five maturity levels for IT project portfolio management processes. Finally, we present a further research agenda. Companies and organizations can benefit from our critical success factors combined with their maturity levels to classify their IT project portfolio management processes and identify value creating improvements.

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