Paper Number

1727

Paper Type

Short Paper

Abstract

Most e-government projects in developing countries are said to result in partial or total failure, although knowledge sharing challenges among team members on the project teams has not been studied as contributing. These project teams comprise ICT workers taking up different roles, effective knowledge sharing among these team members is essential as it enables individuals to exchange ideas, leading to innovation on projects. Knowledge sharing is mainly dependent on individuals, and it is an activity that encompasses both social and technical aspects. This short paper describes socio-technical challenges inhibiting effective knowledge sharing among ICT workers in under-resourced e-government project teams. The data was collected using semi-structured interviews and was inductively analysed.

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Jun 14th, 12:00 AM

Socio-Technical Challenges Inhibiting Effective Knowledge Sharing Among ICT Workers in Under-Resourced E-Government Project Teams

Most e-government projects in developing countries are said to result in partial or total failure, although knowledge sharing challenges among team members on the project teams has not been studied as contributing. These project teams comprise ICT workers taking up different roles, effective knowledge sharing among these team members is essential as it enables individuals to exchange ideas, leading to innovation on projects. Knowledge sharing is mainly dependent on individuals, and it is an activity that encompasses both social and technical aspects. This short paper describes socio-technical challenges inhibiting effective knowledge sharing among ICT workers in under-resourced e-government project teams. The data was collected using semi-structured interviews and was inductively analysed.

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