Paper Number

1871

Paper Type

Short Paper

Abstract

While digital interventions to alleviate job stress indicate efficacy levels, results are inconclusive and show challenges with engagement, completion rates and sustainment. Prior reviews have focused on intervention efficacy, therapeutic focus, and delivery form. A new review is needed to explore opportunities for a new design approach. This study assesses ‘purpose’, ‘self-regulatory focus’ and ‘alignment with recommended design principles for persuasive technology’, facilitating an analysis of digital intervention within the multi-faceted nature of workplace stress. Preliminary findings indicate that intervention efficacy is curtailed by their design which fails to embrace the breadth of job strain sources and strategies for mitigation. We hope this review will demonstrate how digital interventions can be extended to embrace connected behaviours and actions that more effectively address workplace complexity. In particular, interventions that facilitate co-creation of self-regulation strategies in an embedded dynamic way can offer new insights into the role and potential of digital behaviour change at work.

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Jun 14th, 12:00 AM

Self-regulation of Stress in the Professional Workplace: A Review of Purpose, Focus and Design of Universal Digital Interventions

While digital interventions to alleviate job stress indicate efficacy levels, results are inconclusive and show challenges with engagement, completion rates and sustainment. Prior reviews have focused on intervention efficacy, therapeutic focus, and delivery form. A new review is needed to explore opportunities for a new design approach. This study assesses ‘purpose’, ‘self-regulatory focus’ and ‘alignment with recommended design principles for persuasive technology’, facilitating an analysis of digital intervention within the multi-faceted nature of workplace stress. Preliminary findings indicate that intervention efficacy is curtailed by their design which fails to embrace the breadth of job strain sources and strategies for mitigation. We hope this review will demonstrate how digital interventions can be extended to embrace connected behaviours and actions that more effectively address workplace complexity. In particular, interventions that facilitate co-creation of self-regulation strategies in an embedded dynamic way can offer new insights into the role and potential of digital behaviour change at work.

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