Paper Number

1248

Paper Type

Complete Research Paper

Abstract

Regional hospice and palliative care networks (RHPNs) exhibit considerable heterogeneity, stemming from independent initiatives and resulting in variations across organizational structures, sizes, legal frameworks, service offerings, and digitalization efforts. The unsystematic expansion of these networks has led to a significant disparity in the provided quality of care. To address this, a standardized framework is essential for systematic progression, enhancement of cooperation, and quality improvement. This study aims to develop a consensual maturity model (MM) based on focus group interviews with network coordinators tailored for RHPNs. We identify the maturity dimensions Coordination, Construction and Expansion, Infrastructure, External Image and Information Exchange, Further Education and Training, and Development of Regional Care Services. Therein, we highlight that MMs must account for all networking types to ensure equal opportunities for maturation and (digital) progression toward consensual target states. Based upon this, type-specific recommendations for action and adaptive IT solutions are essential.

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Jun 14th, 12:00 AM

Reconsidering the Promise of Digital Transformation - Navigating Maturity in Heterogeneous End-Of-Life Care Networks

Regional hospice and palliative care networks (RHPNs) exhibit considerable heterogeneity, stemming from independent initiatives and resulting in variations across organizational structures, sizes, legal frameworks, service offerings, and digitalization efforts. The unsystematic expansion of these networks has led to a significant disparity in the provided quality of care. To address this, a standardized framework is essential for systematic progression, enhancement of cooperation, and quality improvement. This study aims to develop a consensual maturity model (MM) based on focus group interviews with network coordinators tailored for RHPNs. We identify the maturity dimensions Coordination, Construction and Expansion, Infrastructure, External Image and Information Exchange, Further Education and Training, and Development of Regional Care Services. Therein, we highlight that MMs must account for all networking types to ensure equal opportunities for maturation and (digital) progression toward consensual target states. Based upon this, type-specific recommendations for action and adaptive IT solutions are essential.

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