Paper Number
1365
Abstract
Business process management (BPM) examines how work is performed in organizations. As environmental sustainability has become important to organizations, this study focuses on the ecological impact of business processes through Green BPM. More specifically, this research in progress aims at identifying green business process maturity levels. Therefore, we survey ecolabels against theoretical capability areas for business process maturity. The reasoning is that as ecolabels aim at environmental-friendly products and services, the underlying processes to produce these products and services should also be green. We collected a comprehensive dataset of 89 ecolabel organizations and their responses to process capability-related questions. This study defines groups of ecolabels based on these process capabilities by using statistical cluster analysis, which uncovered four distinct green business process maturity levels. The results can serve as a first research stage towards a green business process maturity model, including specific calls to action.
Recommended Citation
Couckuyt, Dries and Van Looy, Amy, "Identifying green business process maturity levels by classifying ecolabels" (2021). ECIS 2021 Research-in-Progress Papers. 22.
https://aisel.aisnet.org/ecis2021_rip/22
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