Abstract

With countries introducing new forms of computer-mediated means of collecting citizen data (such as biometrics and bllod samples) through a process referred to as “digital identification”, this shapes the construction of digital identity. Digital identity becomes an important lens to understand citizen attitudes and behaviour towards their acceptance or not of state enabled initiatives of surveillance (such as through contact tracing) and vaccination uptake. Analysing theoretically the linkages between processes of digital identification, identity construction, citizens’ behaviour and attitudes towards e-governance initiatives, represents an important research priority, particularly of understanding these processes from the perspective of citizens. This will help to reduce the current research bias of analysing supply side and technology focused dynamics of e-governance initiatives, such as the delivery of internet and mobile phones. This social perspective of the research responds to the World Health Organization (WHO) call in the recently published “A coordinated global research roadmaps: 2019 Novel Coronavirus”, which details guidelines to conduct ethical and socially inclusive research sensitive to the social context, particularly the needs of marginalized populations. Thereby, we focus on discussing technical design and implementation, and their implications on understanding the socio-political circumstances that shape the decisions of citizens, within the larger ecosystem of health care services and information systems.

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