ECIS 2020 Research Papers


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Mental illness is very common in Australia and other parts of the world. One in five (20%) Australians aged 16-85 experience mental health issues in any one year. Australian youth aged 18-24 have the highest prevalence of mental illness than any other age group. University students experience significantly higher rates of mental health problems than the general public. Current university support services are inadequate due to many factors, including the availability of staff and funds. Social stigma is an additional barrier for students to access mental health services. Mobile health (mHealth) app is one of the alternatives to facilitate and offer mental health support that is easily accessible to students. Although this is a promising alternative, there is limited research demonstrating the effectiveness of designing mHealth application for university students with mental illness. This study aims to establish a digital transformation approach to design a prototype of the mobile health app that transforms current psychological support services available at a university to a mobile digital platform to facilitate mental health digital interventions for the students.



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