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Conference Proceedings

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IT GOVERNANCE IN SMART CITIES: AN EXPLORATORY CASE STUDY OF AN EUROPEAN CITY AUTHORITY, Giovanni Maccani, Niall Connolly, and Brian Donnellan

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IT PROJECTS IN DIGITAL TRANSFORMATION: A SOCIO-TECHNICAL JOURNEY TOWARDS TECHNOCHANGE, Eva Hartl and Thomas Hess

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JUGGLING THE PARADOXES – GOVERNANCE MECHANISMS IN BIMODAL IT ORGANIZATIONS, Jan Jöhnk, Severin Oesterle, Till J. Winkler, Jacob Nørbjerg, and Nils Urbach

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KNOWLEDGE MANAGEMENT IN THE DIGITAL ERA: HOW DIGTIAL INNOVATION LABS FACILITATE KNOWLEDGE RECOMBINATION, Axel Hund, Friedrich Holotiuk, Heinz-Theo Wagner, and Daniel Beimborn

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KNOWLEDGE-SHARING MECHANISMS IN A SOCIO-TECHNICAL COLLABORATIVE PROJECT IN IT-RELATED FACULTIES: PRELIMINARY FINDINGS, Mozhdeh Dehghani

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LEARNING CONCEPTUAL MODELING: STRUCTURING OVERVIEW, RESEARCH THEMES AND PATHS FOR FUTURE RESEARCH, Kristina Rosenthal, Benjamin Ternes, and Stefan Strecker

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LEVERAGING THE INTERNAL CROWD FOR CONTINUOUS REQUIREMENTS ENGINEERING - LESSONS LEARNED FROM A DESIGN SCIENCE RESEARCH PROJECT, Pascal Vogel, Christian Grotherr, and Martin Semmann

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LEVERAGING THE VALUE OF DATA-DRIVEN SERVICE SYSTEMS IN MANUFACTURING: A GRAPH-BASED APPROACH, Friedemann Kammler, Simon Hagen, Jonas Brinker, and Oliver Thomas

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LIFE-INTEGRATED STRESS ASSESSMENT, Henner Gimpel, Christian Regal, and Marco Schmidt

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LM2F: A LIFE-CYCLE MODEL MAINTENANCE FRAMEWORK FOR CO-EVOLVING ENTERPRISE ARCHITECTURE META-MODELS AND MODELS, Nuno Silva, Paloma Gonçalves, Inês Leite, Pedro Sousa, and Miguel Mira da Silva

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LOOKING BENEATH THE TIP OF THE ICEBERG: THE TWO-SIDED NATURE OF CHATBOTS AND THEIR ROLES FOR DIGITAL FEEDBACK EXCHANGE, Ruth Lechler, Emanuel Stoeckli, Roman Rietsche, and Falk Uebernickel

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MACHINE LEARNING APPROACHES ALONG THE RADIOLOGY VALUE CHAIN – RETHINKING VALUE PROPOSITIONS, Peter Hofmann, Severin Oesterle, Paul Rust, and Nils Urbach

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MANAGING BIG DATA ANALYTICS PROJECTS: THE CHALLENGES OF REALIZING VALUE, Maria Hoffmann Jensen, Peter Axel Nielsen, and John Stouby Persson

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MANAGING MANDATED ADOPTION: PRE-DEPLOYMENT ATTITUDES AND BELIEFS IN THE CONTEXT OF CRITICAL CARE, Andreas Hedrén, Fan Yang Wallentin, and James E. Sallis

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MARKET MECHANISMS FOR NEIGHBOURHOOD ELECTRICITY GRIDS: DESIGN AND AGENT-BASED EVALUATION, Philipp Staudt, Sven Köpke, and Christof Weinhardt

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MEANINGFUL USE OF SOCIAL BOTS? POSSIBLE APPLICATIONS IN CRISIS COMMUNICATION DURING DISASTERS, Lennart Hofeditz, Christian Ehnis, Deborah Bunker, Florian Brachten, and Stefan Stieglitz

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MEASURING THE ORGANIZATIONAL ANALYTICAL COMPETENCE: DEVELOPMENT OF A SCALE, Ana Lucia de Queiroz Tourinho, Otavio P. Sanchez, and Susan Brown

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METHOD SUPPORTING THE ADOPTION OF VISUAL STORIES IN JUDICIAL SYSTEMS, Francisco Barros Leite, Pedro Antunes, Nuno Guimaraes, and Jose A. Pino

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ME, YOU OR AI? HOW DO WE FEEL ABOUT DELEGATION, Michael Leyer and Sabrina Schneider

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MODELLING AVAILABILITY RISKS OF IT THREATS IN SMART FACTORY NETWORKS – A MODULAR PETRI NET APPROACH, Stephan Berger, Maximilian Bogenreuther, Björn Häckel, and Oliver Niesel

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MOVING BEYOND SHOWCASING. THE FIVE FACES OF LEADERSHIP IN SMART CITY TRANSFORMATION, Jocelyn Cranefield and Jan Pries-Heje

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NARRATIVES OF VALUE CO-CREATION: ELDERLY'S UNDERSTANDING OF THEIR OWN ROLE IN THE VALUE CREATION PROCESS, Bertil Lindenfalk and Özgün Imre

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NOT ALL REVIEWS ARE EQUAL - A LITERATURE REVIEW ON ONLINE REVIEW HELPFULNESS, Roman Rietsche, Daniel Frei, Emanuel Stoeckli, and Matthias Söllner

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NOT ALL TASKS ARE ALIKE: EXPLORING THE EFFECT OF TASK REPRESENTATION ON USER ENGAGEMENT IN CROWD-BASED IDEA EVALUATION, Carina Benz, Naim Zierau, and Gerhard Satzger

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NUDGING IN BLENDED LEARNING: EVALUATION OF EMAIL-BASED PROGRESS FEEDBACK IN A FLIPPED-CLASSROOM INFORMATION SYSTEMS COURSE, Maxim van Oldenbeek, Till J. Winkler, Julie Buhl-Wiggers, and Daniel Hardt

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NURTURING THE CREATIVITY POTENTIAL OF ORGANISATIONAL IT, Saggi Nevo, Dorit Nevo, and Alain Pinsonneault

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ONBOARDING WITH A CHAT – THE EFFECTS OF MESSAGE INTERACTIVITY AND PLATFORM SELF-DISCLOSURE ON USER DISCLOSURE PROPENSITY, Martin Adam and Johannes Klumpe

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ONLINE PEER GROUPS – A DESIGN-ORIENTED APPROACH TO ADDRESSING THE UNEMPLOYMENT OF PEOPLE WITH COMPLEX BARRIERS, Annette Felgenhauer, Maximilian Förster, Katharina Kaufmann, Julia Klier, and Mathias Klier

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ORGANIZING THEIR THOUGHTS – HOW ONLINE REVIEW TEMPLATES AFFECT THE REVIEW TEXT, Martin Poniatowski, Jürgen Neumann, Thomas Goerzen, and Dennis Kundisch

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PATTERNS OF ENTERPRISE ARCHITECTURE ADOPTION IN THE PUBLIC SECTOR: A RESOURCE-BASED PERSPECTIVE, Duong Dang, Tero Vartiainen, and Samuli Pekkola

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PAVING THE WAY FOR THE ADOPTION OF AUTONOMOUS DRIVING: INSTITUTION-BASED TRUST AS A CRITICAL SUCCESS FACTOR, Maike Bruckes, Jan-Gerrit Grotenhermen, Felix Cramer, and Gerhard Schewe

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PERSONALIZED EXPLANATION FOR MACHINE LEARNING: A CONCEPTUALIZATION, Johannes Schneider and Joshua Peter Handali

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PREDICTIVE ANALYTICS – A MODERN CRYSTAL BALL? ANSWERS FROM A CASH FLOW CASE STUDY, Markus Esswein, Joerg H Mayer, Sebastian Stoffel, and Reiner Quick

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PRIVACY CONCERNS AND PROTECTION MOTIVATION THEORY IN THE CONTEXT OF MOBILE BANKING, Marco Alexandre Terlizzi, Laura Brandimarte, Susan Brown, and Otavio P. Sanchez

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PROCESS MEETS PROJECT PRIORITIZATION – A DECISION MODEL FOR DEVELOPING PROCESS IMPROVEMENT ROADMAPS, Laura Bitomsky, Johannes Huhn, Wolfgang Kratsch, and Maximilian Roeglinger

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QUANTIFICATION OF ECHO CHAMBERS: A METHODOLOGICAL FRAMEWORK CONSIDERING MULTI-PARTY SYSTEMS, Moritz Markgraf and Manfred Schoch

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REGULATING INITIAL COIN OFFERINGS? A TAXONOMY OF CRYPTO-ASSETS, Jens Lausen

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REQUIREMENTS ENGINEERING (RE) EFFECTIVENESS IN OPEN SOURCE SOFTWARE: THE ROLE OF SOCIAL NETWORK CONFIGURATIONS AND REQUIREMENTS PROPERTIES, Deepa Gopal Iyer and Kalle Lyytinen

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RISK MITIGATION CAPABILITY OF FLEXIBILITY PERFORMANCE CONTRACTS FOR DEMAND RESPONSE IN ELECTRICITY SYSTEMS, Florian Jäckle, Michael Schoepf, Jannick Töppel, and Felix Wagon

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RISKS AND SIDE EFFECTS OF DIGITALIZATION: A MULTI-LEVEL TAXONOMY OF THE ADVERSE EFFECTS OF USING DIGITAL TECHNOLOGIES AND MEDIA, Henner Gimpel and Fabian Schmied

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SCOPE FOR USABILITY TESTS IN IS DEVELOPMENT, Kimmo Tarkkanen and Ville Harkke

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SCRUTINIZING THE DESIGN SPECIFICATIONS OF SMART PRODUCTS: A PRACTICAL EVALUATION IN YACHTING, Friedemann Kammler, Hendrik Kemmerich, Jonas Brinker, and Oliver Thomas

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SHALLOW VS. DEEP CUSTOMER ENGAGEMENT - A STUDY OF BRAND VALUE PROPOSITIONS IN TWITTER, Mostafa Alwash, Bastin Tony Roy Savarimuthu, and Mathew Parackal

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SOCIAL MEDIA AND SOCIAL MOVEMENTS: A CASE OF WOMEN’S MARCH, Leiser Silva and Romilla Syed

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STUDY OF CONNECTION BETWEEN ARTICULATION POINTS AND NETWORK MOTIFS IN COMPLEX NETWORKS, Bogdan Eduard-Madalin Mursa, Anca Andreica, and Laura Diosan

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SUBJECTIVE NORM AND THE PRIVACY CALCULUS: EXPLANING SELF-DISCLOSURE ON SOCIAL NETWORKING SITES, Jakob Wirth, Christian Maier, and Sven Laumer

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SUCCESSFUL PRACTICES FOR USING SOCIAL MEDIA BY POLICE DEPARTMENTS: A CASE STUDY OF THE MUNICH POLICE, Cigdem Akkaya, Jane Fedorowicz, and Helmut Krcmar

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SUPPORTING THE IDEA GENERATION PROCESS IN CITIZEN PARTICIPATION - TOWARD AN INTERACTIVE SYSTEM WITH A CONVERSATIONAL AGENT AS FACILITATOR, Navid Tavanapour, Mathis Poser, and Eva A. C. Bittner

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TALKING INSTITUTIONS IN THE SHARING ECONOMY: A CONTENT ANALYSIS OF ACTOR QUOTES IN THE PRINT MEDIA AND A TAXONOMY OF DISCURSIVE STRATEGIES, Julian Lehmann, Florian Weber, Lorenz Graf-Vlachy, and Andreas König

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TAXONOMY RESEARCH IN INFORMATION SYSTEMS: A SYSTEMATIC ASSESSMENT, Anna Maria Oberländer, Benedict Lösser, and Daniel Rau

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TECHNOLOGICAL ENABLERS FOR PREVENTING SERVICE FAILURE WITH E-COMMERCE WEBSITES, Alireza Nili, Alistair Barros, David Johnstone, and Mary Tate

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TECHNOLOGY-PUSH OR MARKET-PULL – WHAT DRIVES CERTIFICATION AUTHORITIES TO PERFORM CONTINUOUS SERVICE CERTIFICATION?, Heiner Teigeler, Sebastian Lins, and Ali Sunyaev

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THE ACCEPTABLE STATE: AN ANALYSIS OF THE CURRENT STATE OF ACCEPTABLE USE POLICIES IN ACADEMIC INSTITUTIONS, Jake Weidman and Jens Grossklags

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THE CURRENT STATE AND FUTURE OPPORTUNITIES OF DIGITAL INNOVATION: A LITERATURE REVIEW, Axel Hund, Katharina Drechsler, and Victoria Alexandra Reibenspiess

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THE DIGITAL IS DIFFERENT: A REALIST REINTERPRETATION OF SOCIOMATERIALITY, Alexander Moltubakk Kempton

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THE EVOLUTION OF LEADERSHIP STRUCTURES IN ONLINE COMMUNITIES: A SOCIAL NETWORK PERSPECTIVE, Mohammed Aael Harysi, Bogdan Negoita, and Joe Nandhakumar

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THE FACILITATOR IS A BOT: TOWARDS A CONVERSATIONAL AGENT FOR FACILITATING IDEA ELABORATION ON IDEA PLATFORMS, Eva A. C. Bittner, Gerrit C. Küstermann, and Cherina Tratzky

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THE FEWER, THE BETTER? EFFECTS OF DECOMPOSITION OF INFORMATION LOAD ON THE DECISION MAKING PROCESS AND OUTCOME IN IDEA SELECTION, Renata Santiago Walser, Isabella Seeber, and Ronald Maier

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THE FIERY, THE LOVELY, AND THE HOT - ANALYSIS OF ONLINE VIRAL PHENOMENA IN SOCIAL MEDIA, Nora Jansen

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THE FUTURE OF DIGITAL WORK - USE CASES FOR AUGMENTED REALITY GLASSES, Sarah-Sabrina Kortekamp, Sebastian Werning, Oliver Thomas, and Ingmar Ickerott

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THE IMPACT OF DIGITALIZATION ON LITERACY: DIGITAL IMMIGRANTS VS. DIGITAL NATIVES, Shahrokh Nikou, Malin Brännback, and Gunilla Widén

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THEORIZING DIGITAL INNOVATION ECOSYSTEMS: A MULTILEVEL ECOLOGICAL FRAMEWORK, Ping Wang

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THE PARADOX OF PERCEIVED AND ACTUAL PERFORMANCE AND A TYPOLOGY OF MOBILE NETWORK USERS, Ina Kayser and Olaf Bogdahn

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THE RELATIONSHIP BETWEEN KNOWLEDGE MANAGEMENT PRACTICES AND ENTERPRISE RISK MANAGEMENT IN HIGHER EDUCATION: AN ACTION RESEARCH, Duaa Abaoud

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THE ROLE OF CONTRADICTIONS AND NORMS IN THE DESIGN AND USE OF A TELEMEDICINE SYSTEM: A HEALTHCARE PROFESSIONALS PERSPECTIVE, Pascal Schwalb and Ela Klecun

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THE ROLE OF REFUND POLICIES IN MOBILE APP PURCHASE DECISIONS, Wenyan Zhou, Adrian Waltenrath, and Oliver Hinz

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TO NUDGE OR NOT TO NUDGE: ETHICAL CONSIDERATIONS OF DIGITAL NUDGING BASED ON ITS BEHAVIORAL ECONOMICS ROOTS, Tim-Benjamin Lembcke, Nils Engelbrecht, Alfred Benedikt Brendel, and Lutz Kolbe

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TOO CONFIDENT TO CARE: INVESTIGATING OVERCONFIDENCE IN PRIVACY DECISION MAKING, Amina Wagner and Neda Mesbah

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TO ROW TOGETHER OR PADDLE ONE'S OWN CANOE? SIMULATING STRATEGIES TO SPUR DIGITAL PLATFORM GROWTH, Jan Mikolon, David Hoffmann, Malte Greulich, and Matthias Werner

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TOWARDS A FRAMEWORK FOR SHARED UNDERSTANDING AND SHARED COMMITMENT IN AGILE DISTRIBUTED ISD PROJECT TEAMS, Stephen McCarthy, Paidi O’Raghallaigh, Ciara Fitzgerald, and Frédéric Adam

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TOWARDS A MATURITY MODEL: BED MANAGEMENT CAPABILITIES IN HOSPITALS, Georgi Kerpedzhiev, Tobias Manner-Romberg, Oliver Meindl, and Christian Regal

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TOWARDS AN INTEGRATIVE THEORETICAL FRAMEWORK OF INTERACTIVE MACHINE LEARNING SYSTEMS, Miguel Angel Meza Martínez, Mario Nadj, and Alexander Maedche

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TOWARDS MINING BRAND ASSOCIATIONS FROM USER-GENERATED CONTENT (UGC): EVIDENCE FROM LINGUISTIC CHARACTERISTICS, Gloria Volkmann, Marc Egger, and Detlef Schoder

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TOWARDS PROCESS-ORIENTED EMPLOYEE APPRAISALS AND REWARDS: AN EXPLORATORY CASE STUDY, Aygun Shafagatova

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TOWARD SUSTAINABLE BEHAVIOUR CHANGE: AN APPROACH FOR CYBER SECURITY EDUCATION TRAINING AND AWARENESS, MONEER ALSHAIKH, Humza Naseer, Atif Ahmad, and Sean B. Maynard

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TUNING INTO BLOCKCHAIN: CHALLENGES AND OPPORTUNITIES OF BLOCKCHAIN-BASED MUSIC PLATFORMS, Alexandra Cecilie Gjøl Torbensen and Raffaele Fabio Ciriello

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UNDERSTANDING HEALTH INFORMATION TECHNOLOGY ASSIMILATION AT INDIVIDUAL LEVEL: THE CASE OF ELECTRONIC MEDICATION MANAGEMENT SYSTEM, Eui Dong Kim, Kevin K.Y. Kuan, REDOUANE EL AMRANI, Milan Rasikbhai Vaghasiya, Jonathan Penm, Naren Gunja, and Simon Poon

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UNDERSTANDING PREPROTOTYPE USER ACCEPTANCE OF CENTRALISED AND DECENTRALISED IDENTITY MANAGEMENT SYSTEMS, Johana Cabinakova, Nadine Kathrin Ostern, and Julia Krönung

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UNDERSTANDING SERVICES IN THE ERA OF THE INTERNET OF THINGS: A SMART SERVICE TAXONOMY, Ute Paukstadt, Gero Strobel, and Stefan Eicker

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UNDERSTANDING THE ACCEPTANCE OF SMART HOME-BASED INSURANCES, Mathias Eggert

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UNDERSTANDING THE ANATOMY OF ANALYTICS-BASED SERVICES – A TAXONOMY TO CONCEPTUALIZE THE USE OF DATA AND ANALYTICS IN SERVICES, Fabian Hunke, Christian Engel, Ronny Schüritz, and Philipp Ebel

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UNFOLDING THE CLICKBAIT: A SIREN'S CALL IN THE ATTENTION ECONOMY, Wenping Zhang, Qiqi Jiang, and Chih-Hung Peng

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UNPACKING THE ROLE OF POLITICAL-WILL IN DIGITAL BUSINESS ECOSYSTEM DEVELOPMENT FOR SOCIOECONOMIC BENEFITS, Prince Kwame Senyo, Kecheng Liu, and John Effah

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USER ADAPTATION TO CYBERSICKNESS IN VIRTUAL REALITY: A QUALITATIVE STUDY, Guan Wang and Ayoung Suh

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USERS SAY NEGATIVE WORDS FOR DIFFERENT REA-SONS: DISTINGUISHING THE SOURCES OF RATIONAL AND EMOTIONAL NEGATIVE EWOM AT PEER-TO-PEER ACCOMMODATION PLATFORM, Yongqiang Sun, Chaofan Yang, and Nan Wang

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USING A CO-EVOLUTIONARY IS-ALIGNMENT APPROACH TO UNDERSTAND EMR IMPLEMENTATIONS, Pien Walraven, Rogier Van de Wetering, Johan Versendaal, and Marjolein Caniëls

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WEARY OF WATCHING OUT? - CAUSE AND EFFECT OF SECURITY FATIGUE, Christian Michael Olt and Neda Mesbah

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WHAT IS SMART ABOUT SERVICES? BREAKING THE BOND BETWEEN THE SMART PRODUCT AND THE SERVICE, Aida Boukhris and Albrecht Fritzsche

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WHEN WE NEED TO KNOW EVERYTHING: THE IMPACT OF INFORMATION STIMULI ON THE HUMAN INFORMATION BEHAVIOR, Gustavo Percio Zimmermann Montesdioca and Antônio Carlos Gastaud Maçada

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WHY LESS IS MORE: AN EYE TRACKING STUDY ON IDEA PRESENTATION AND ATTRIBUTE ATTENDANCE IN IDEA SELECTION, Arnold Wibmer, Frederik M. Wiedmann, Isabella Seeber, and Ronald Maier

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WILL RENTING SUBSTITUTE BUYING? DRIVERS OF USER INTENTION TO PARTICIPATE IN RENTAL-COMMERCE, Anne Fota, Katja Wagner, and Hanna Schramm-Klein

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WORKAROUNDS IN RETAIL WORK SYSTEMS: PREVENT, REDESIGN, ADOPT OR IGNORE?, Inge van de Weerd, Pien Vollers, Iris Beerepoot, and Marcelo Fantinato

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WORKING AROUND HEALTH INFORMATION SYSTEMS: TO ACCEPT OR NOT TO ACCEPT?, Iris Beerepoot, Ayoub Ouali, Inge van de Weerd, and Hajo A. Reijers