Abstract

The growth of container traffic has intensified operational challenges at port terminals, particularly in gate congestion and coordination inefficiencies. Traditional gate systems often lack the digital integration required for secure, intelligent, and real-time operations. This study proposes a conceptual Smart Gate Information System for the container terminal at the Port of Sines, aimed at enhancing access control, logistics coordination, and stakeholder communication. Adopting a user-centered methodology, system requirements were elicited from key stakeholders and formalized using Unified Modeling Language (UML). The resulting conceptual model supports automated access management, digital identity verification, and real-time cargo tracking. This research contributes to the broader digital transformation of ports by demonstrating the value of early-stage, structured system modelling in aligning technological innovations with operational needs. The proposed Smart Gate system provides a clear, strategic framework for implementing intelligent, data-driven gate operations that address current challenges in congestion, coordination, and interoperability.

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