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Paper Type
Complete
Description
In response to the Covid-19 pandemic, German government introduced a “stay-at-home” policy to slow the spread of the virus. This, in turn, resulted in universities introducing online teaching, which thereby fostered technology-related stress perception for students. Based on social presence theory and current technostress research, we analyze the effects of loneliness on perceptions of technostress in online teaching and the moderating effect of social network services. Using a sample size of 327, our findings show that loneliness has a negative impact on technostress perception and that the use of social network services diminishes technostress perception even more. These findings are an important contribution to current technostress research, as the effects of digital technologies can no longer be considered in isolation, but should rather be understood as the interplay of different digital communication tools from various perspectives and contextual settings.
Paper Number
1530
Recommended Citation
Feste, Jasmin Maria; Peters, Leonore Dorothea Katharina; and Henkel, Dominik Alois, "Fighting Fire with Fire: Use of Technology and Emerging Technostress during the Covid-19 Pandemic in an Academic Context" (2023). AMCIS 2023 Proceedings. 18.
https://aisel.aisnet.org/amcis2023/sig_ed/sig_ed/18
Fighting Fire with Fire: Use of Technology and Emerging Technostress during the Covid-19 Pandemic in an Academic Context
In response to the Covid-19 pandemic, German government introduced a “stay-at-home” policy to slow the spread of the virus. This, in turn, resulted in universities introducing online teaching, which thereby fostered technology-related stress perception for students. Based on social presence theory and current technostress research, we analyze the effects of loneliness on perceptions of technostress in online teaching and the moderating effect of social network services. Using a sample size of 327, our findings show that loneliness has a negative impact on technostress perception and that the use of social network services diminishes technostress perception even more. These findings are an important contribution to current technostress research, as the effects of digital technologies can no longer be considered in isolation, but should rather be understood as the interplay of different digital communication tools from various perspectives and contextual settings.
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