SIG CNoW - Changing Nature of Work with ICT

The nature of work and organizations is changing with the deeper embedding of modern new digital technologies in the workplace. Especially at this point of time, work-from-home, remote work and/or hybrid work are the new normal ways of working. This is transforming work but also changing and challenging core aspects of organizations such as employee connectedness, engagement, and how meaning and identity are formed and reproduced in day-to-day work. These deep effects contribute to the emergence of new forms of organizing based on open platforms of communication, collaboration, and exchanges for example the growing use of AI, crowd-based work platforms where it becomes less relevant to which organizations individuals belong. Digital workplace platforms and ecosystems can thus support more dynamic and fluid work arrangements within and across organizations, and allow for more flexibility in terms of when, where, and how we work. The potential to leverage the opportunities from this new landscape of work in organizations to improve the lives of workers or efficiency is enormous but also, there is great potential to create a better society and more sustainable and resilient organizations. Yet, this changing nature of work also raises many concerns and unintended consequences (e.g., digital fatigue, impact on well-being, culture, meaningless work with algorithmic management, and the corrosion of privacy). This is the theme for this track where we would like to discuss new and current research that improves or challenges our understanding of these themes.

Track Chairs
Jonathan Allen, University of San Francisco, jpallen@usfca.edu
Louise Harder Fischer, IT University of Copenhagen, louf@itu.dk
Jungwoo Lee, Yonsei University, jlee@yonsei.ac.kr
Liana Razmerita, Copenhagen Business School, lra.msc@cbs.dku