SIG CNOW - Changing Nature of Work with ICT

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Paper Type

Complete

Paper Number

1254

Description

A strong sense of virtual team cohesion can have a variety of positive effects, such as increased performance or self-esteem. For several decades information systems researchers have been studying both task and social cohesion and how to maintain such cohesion in the virtual. However, since one of the major challenges of the pandemic is dealing with feelings of social isolation, research outlines that COVID-19 had and still has a significant impact on virtual team cohesion. Our study examines the “new normal” of virtual team cohesion i.e., how virtual team cohesion strengthening measures have changed in times of the pandemic. To this end, our study presents the findings of a qualitative study with 26 individuals. We were able to shed light on how such measures changed on-the-job, in breaktimes, and after work. Therefore, we provide insights in the “new normal” of virtual team cohesion, which can inform research and practice.

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Aug 10th, 12:00 AM

The New Normal of Virtual Team Cohesion – a Qualitative Study to Investigate the Impact of COVID-19

A strong sense of virtual team cohesion can have a variety of positive effects, such as increased performance or self-esteem. For several decades information systems researchers have been studying both task and social cohesion and how to maintain such cohesion in the virtual. However, since one of the major challenges of the pandemic is dealing with feelings of social isolation, research outlines that COVID-19 had and still has a significant impact on virtual team cohesion. Our study examines the “new normal” of virtual team cohesion i.e., how virtual team cohesion strengthening measures have changed in times of the pandemic. To this end, our study presents the findings of a qualitative study with 26 individuals. We were able to shed light on how such measures changed on-the-job, in breaktimes, and after work. Therefore, we provide insights in the “new normal” of virtual team cohesion, which can inform research and practice.

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