SIG - Adoption and Diffusion of IT
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Paper Type
ERF
Paper Number
1273
Description
Many studies in the IS field have been devoted to the emotional adoption of technology and its impact on the user’s selected coping strategy. However, research on which IT events trigger which emotions is seldom reported in existing literature. The purpose of this paper is to develop a conceptual framework that classifies IT events based on the emotions they trigger. Our research will potentially have two contributions. First, we would develop a framework that classifies IT events based on the emotions it triggers, which helps predict users selected coping strategy based on the IT event occurring. Second, by identifying which IT events trigger which emotions, we would extend existing cognitive-based models and help predict and explain the impact of different IT events.
Recommended Citation
El Samra, Ali; Shahgholian, Azar; and Mehandjiev, Nikolay, "Linking Coping Emotions to IT Events: A Conceptual Framework" (2022). AMCIS 2022 Proceedings. 4.
https://aisel.aisnet.org/amcis2022/sig_adit/sig_adit/4
Linking Coping Emotions to IT Events: A Conceptual Framework
Many studies in the IS field have been devoted to the emotional adoption of technology and its impact on the user’s selected coping strategy. However, research on which IT events trigger which emotions is seldom reported in existing literature. The purpose of this paper is to develop a conceptual framework that classifies IT events based on the emotions they trigger. Our research will potentially have two contributions. First, we would develop a framework that classifies IT events based on the emotions it triggers, which helps predict users selected coping strategy based on the IT event occurring. Second, by identifying which IT events trigger which emotions, we would extend existing cognitive-based models and help predict and explain the impact of different IT events.
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