SIG - Adoption and Diffusion of IT
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Paper Type
Complete
Paper Number
1367
Description
Organizations invest lots of effort and costs in reducing technostress, as it harms their employees well being and reduces their work performance. Therefore, it is imperative to mitigate technostress. We suppose each individual has a unique digital mindset, a malleable factor describing their specific ways of thinking and awareness, which guides how to react to techno stressors. We build on the transactional model of stress and survey 151 employees to test the role of the digital mindset. Our results show that individuals with a strong digital mindset respond less strongly to techno stressors with reduced job performance, reduced job satisfaction, and increased turnover intention. We contribute to research by carving out how individuals react to techno stressors in line with their digital mindset, reflecting that digital mindset might buffer that techno stressors have adverse impacts on individuals and organizations.
Recommended Citation
Valta, Maximilian; Hildebrandt, Yannick; and Maier, Christian, "Reducing Technostress: The Role of the Digital Mindset" (2022). AMCIS 2022 Proceedings. 11.
https://aisel.aisnet.org/amcis2022/sig_adit/sig_adit/11
Reducing Technostress: The Role of the Digital Mindset
Organizations invest lots of effort and costs in reducing technostress, as it harms their employees well being and reduces their work performance. Therefore, it is imperative to mitigate technostress. We suppose each individual has a unique digital mindset, a malleable factor describing their specific ways of thinking and awareness, which guides how to react to techno stressors. We build on the transactional model of stress and survey 151 employees to test the role of the digital mindset. Our results show that individuals with a strong digital mindset respond less strongly to techno stressors with reduced job performance, reduced job satisfaction, and increased turnover intention. We contribute to research by carving out how individuals react to techno stressors in line with their digital mindset, reflecting that digital mindset might buffer that techno stressors have adverse impacts on individuals and organizations.
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