Social Computing
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Paper Type
Complete
Paper Number
1259
Description
Ideological groups, i.e., organizations articulating and promoting a set of values and beliefs, are adopting digital platforms to extend their reach. While many of these groups such as churches and civil rights groups are prosocial, others use the platforms to incite hate and violence. These groups often operate across several platforms. Such cross-platform messaging permits robust action, i.e., espousing diverse messages to different audiences. To understand the extent to which ideological groups pursue robust action, the costs of such action, and when and how groups undertake robust action, we conducted an inductive study of groups identified by the Southern Poverty Law Center and the Armed Conflict Location & Event Data. Our study sheds light on the prevalence and forms of robust action, its cognitive costs, and when and how groups pursue such action. From our findings, we distill implications for policy makers and for law enforcement.
Recommended Citation
Miranda, Shaila M.; Sikhondze, Bachazile L.; Jensen, Matthew; Mery, Marina; Patel, Divya; and Connelly, Shane, "Robust Action in Cross-Platform Communication by Ideological Groups: The Dark Side of Digital Activism" (2021). AMCIS 2021 Proceedings. 5.
https://aisel.aisnet.org/amcis2021/social_computing/social_computing/5
Robust Action in Cross-Platform Communication by Ideological Groups: The Dark Side of Digital Activism
Ideological groups, i.e., organizations articulating and promoting a set of values and beliefs, are adopting digital platforms to extend their reach. While many of these groups such as churches and civil rights groups are prosocial, others use the platforms to incite hate and violence. These groups often operate across several platforms. Such cross-platform messaging permits robust action, i.e., espousing diverse messages to different audiences. To understand the extent to which ideological groups pursue robust action, the costs of such action, and when and how groups undertake robust action, we conducted an inductive study of groups identified by the Southern Poverty Law Center and the Armed Conflict Location & Event Data. Our study sheds light on the prevalence and forms of robust action, its cognitive costs, and when and how groups pursue such action. From our findings, we distill implications for policy makers and for law enforcement.
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