Paper Type
Complete
Paper Number
1560
Description
The supplier evaluation and selection process play an essential role in the business processes. This process ensures the seamless delivery of products and services to customers, enhance the business, support business growth, and keep the competitive advantage. Nevertheless, there is little empirical research on the practical application of new technology such as Machine Learning in supplier evaluation and selection to solve the problems with the existing supplier management processes of New Zealand enterprises. This research aims to explore and understand the supplier management process and to determine the effective use of Machine Learning in supplier evaluation and selection processes in New Zealand enterprises. Based on the findings, this research proposes the recommendation that helps New Zealand enterprises in improving, enhancing the operations, and maximising the effectiveness of evaluating and selecting the strategic suppliers to strengthen their value chain.
Recommended Citation
Shahzad, Abid and Duyen, Tran Thi Giac, "Machine Learning-based Systems for Supplier Evaluation and Selection in New Zealand SMEs" (2021). AMCIS 2021 Proceedings. 18.
https://aisel.aisnet.org/amcis2021/art_intel_sem_tech_intelligent_systems/art_intel_sem_tech_intelligent_systems/18
Machine Learning-based Systems for Supplier Evaluation and Selection in New Zealand SMEs
The supplier evaluation and selection process play an essential role in the business processes. This process ensures the seamless delivery of products and services to customers, enhance the business, support business growth, and keep the competitive advantage. Nevertheless, there is little empirical research on the practical application of new technology such as Machine Learning in supplier evaluation and selection to solve the problems with the existing supplier management processes of New Zealand enterprises. This research aims to explore and understand the supplier management process and to determine the effective use of Machine Learning in supplier evaluation and selection processes in New Zealand enterprises. Based on the findings, this research proposes the recommendation that helps New Zealand enterprises in improving, enhancing the operations, and maximising the effectiveness of evaluating and selecting the strategic suppliers to strengthen their value chain.
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