ACIS 2024 Proceedings

Abstract

This study aims to demystify blockchain functional business value for the food supply chain by analysing various blockchain use cases. Despite the growing interest, there is limited understanding of blockchain's business value, which hinders its wide adoption and investments. The existing literature on technological business value is arguably generic and ambiguous in the context of blockchain. Given blockchain's unique attributes and potential multifaceted impact, a comprehensive evaluation of its business value is necessary, particularly the functional values. By investigating seven existing blockchain use cases in Study 1, this study identifies four functional values- technology, process, network, and service- collectively contributing to blockchain functional business value. An explanatory model is developed based on the preliminary analysis of Study 1, which will be validated by interviews with eleven experts in Study 2. This research offers profound insights into blockchain functional business value generation within multi-tier supply chains, encouraging broader industry adoption.

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