Abstract

Developing countries are increasingly embracing community homestays to provide an authentic cultural experience to tourists. While these engagements enable local communities' economic and social development, homestays face various challenges. Digital innovation and transformations can aid homestays in promoting, managing and creating a resilient post-pandemic business model. This study aims to co-design and co-develop a community homestay management information system for greater scalability and sustainability in assisting homestay management committees in maintaining, monitoring and sustaining an equitable economy. Initially, a conceptual diagram of the system has been proposed based on the information extracted from existing literature and field interviews. The elicitations of requirements help ascertain the scope of ICT use in homestay. Design science research methodology will be applied to co-develop an interactive prototype after iterative evaluation. This study advances the discourse of ICT use in community homestays by identifying the opportunities and challenges and conceptualising a community homestay management system.

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