Abstract

This paper presents a mixed method approach to determine whether Australia is ready to become a cashless society. First, the rising trend of digital payment methods is investigated, followed by a discussion of government policies on digital payments surveying the level of adoption in cashless transactions. Next, a list of cashless society readiness indicators is established, and a research model for the research topic introduced. Data from the Global Findex database and statistical data from the Reserve Bank of Australia were analysed to highlight Australia's readiness for adopting a near cashless society within the research period. As a mixed-method approach was adopted for the research topic, the next step was to interpret quantitative and qualitative data using an integrated approach to provide a better picture of the degree and the likely timeframe Australia becomes cashless in the future.

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