The Pacific Asia Conference on Information Systems (PACIS) is an annual academic conference intended to provide a high quality conference for researchers, senior scholars, practitioners to share their visions and knowledge. The theme of the conference this year is “IT Governance for Future Society.” With the rapid development and application of new information technologies, how to manage them effectively to increase productivity and reduce risks is critical. This is particularly important for developing countries in the Asia Pacific Region.

There are 1 Doctoral Consortium, 4 academic and industrial Keynote Speeches, 9 Parallel Sessions, 7 Panel Sessions, 1 Junior Faculty Consortium, 1 Tutorial Session, 3 Workshop Sessions, 68 Completed Research Paper Sessions, 10 Research-in-progress Sessions and 10 Poster Sessions in the five-day program.

PACIS 2016 has reached a milestone in terms of paper submissions and attendances. The 2016 Call for submissions elicited 741 submissions. As a result, we were able to select 398 high quality (204 completed-research-paper, 40 research-in-progress and 154 posters) papers for the conference. With more than 550 international delegates and participants from 40 nations, this Annual Conference provides us for sharing our research experiences and discusses the implications of our work for practice.

Finally, all 398 papers are included in our proceedings, which are available from both the AIS Library and the PACIS 2016 website (http://www.pacis2016.org/).

Conference Co-chairs,
Dr. Ting-Peng Liang (National Sun Yat-sen University)
Dr. Shin-Yuan Hung (National Chung Cheng University)

Program Co-chairs,
Dr. Patrick Y.K. Chau (The University of Hong Kong)
Dr. She-I Chang (National Chung Cheng University)

Proceeding of the 20th Pacific Asia Conference on Information Systems (PACIS 2016)
ISBN: 9789860491029

Submissions from 2016

PDF

OUTLIER DETECTION VIA MINIMUM SPANNING TREE, Xin Tang, Wei Huang, Xue Li, Shengli Li, and Yuewen Liu

PDF

A REVIEW OF THE USE OF PRACTICE THEORY IN INFORMATION SYSTEMS RESEARCH, Asin Tavakoli and Daniel Schlagwein

PDF

BEING AGILE TO THRIVE AMIDST DISRUPTIVE DIGITAL INNOVATIONS, Say Yen Teoh, Calvin M.L. Chan, Gary Pan, and Mark Goh

PDF

SOCIAL NETWORKING SITE ADDICTION: THE COGNITIVE BIAS PERSPECTIVE, Dimple R. Thadani, Christy M. K. Cheung, and Zach W. Y. Lee

PDF

PERFORMANCE IMPACTS OF BIG DATA ANALYTICS, Usarat Thirathon

PDF

WEATHER EFFECTS ON CONSUMER VARIETY-SEEKING, Jing Tian, Yicheng Zhang, Chee Wei Phang, and Cheng Zhang

PDF

DEVELOPMENT OF CONCEPTUAL MODEL FOR SOCIAL COMMERCE RESEARCH THROUGH INTEGRATION WITH BIG DATA ANALYSIS, Xuemei Tian, Libo Liu, Kristijan Mirkovski, and Mengxiang Li

PDF

DEVELOPING A DEEPER UNDERSTANDING OF DIGITALLY EMPOWERED CUSTOMERS – A CAPABILITY TRANSFORMATION FRAMEWORK IN THE DOMAIN OF CUSTOMER RELATIONSHIP MANAGEM, Katja Tiefenbacher and Sebastian Olbrich

PDF

VALUES-BASED DIGITAL GAMES: Designing a digital game platform to foster sustainability in early childhood, Khushbu Tilvawala, David Sundaram, and Michael Myers

PDF

PRIVACY GOVERNANCE ONLINE: PRIVACY POLICY PRACTICES ON NEW ZEALAND WEBSITES, Iwan Tjhin, Marta Vos, and Satya Munaganuri

PDF

THE DUALITY OF ENVY IN ONLINE SOCIAL INFORMATION CONSUMPTION: AN EXPLORATORY STUDY, Annie Tran and Ben CF Choi

PDF

AN EXTENSIVE REVIEW OF INTERORGANIZATIONAL SYSTEMS RESEARCH 2006-2015, Zayyad Danlami Tsiga and Alain Yee-Loong Chong

PDF

TOWARDS DEEP LEARNING IN GENOME-WIDE ASSOCIATION INTERACTION STUDIES, Suneetha Uppu, Aneesh Krishna, and Raj P. Gopalan

PDF

WHAT IS A ROLE OF TWITTER IN THAI POLITICAL COMMUNICATION?, Naphatsorn Vongsoasup and Junichi Iijima

PDF

GIMME MONEY! DESIGNING DIGITAL ENTREPRENEURIAL CROWDFUNDING PLATFORMS FOR PERSUASION AND ITS SOCIAL IMPLICATIONS, Blair Wang, Eric T.K. Lim, and Christine Van Toorn

PDF

LEARNING FROM E-GOVERNMENT: AN AGENDA FOR SOCIAL MEDIA RESEARCH IN IS, Cancan Wang, Rony Medaglia, and Øystein Sæbø

PDF

PUBLIC VALUE MODEL IN ELECTRONIC GOVERNMENT SERVICE: AN EMPIRICAL RESEARCH, Changlin Wang, Junping Liu, and Runsheng Fang

PDF

INTEGRATING DIFFERENT TYPES OF TARGETING METHODS IN ONLINE ADVERTSING, Changyu Wang, Bin Zhu, and Meiyun Zuo

PDF

ALWAYS ON DUTY? THE POSITIVE AND NEGATIVE EFFECTS OF USING MOBILE SOCIAL NETWORKING TOOLS FOR WORK, Chih-Chien Wang, Yolande Yun-Hsiou Yang, and Chiao-Yun Tseng

PDF

RECOVERY SATISFACTION, ATTITUDINAL LOYALTY AND BEHAVIOURAL LOYALTY: THE MODERATING ROLE OF PERCEIVED RISK, Gaoshan Wang, Shiwei Sun, Liang Ma, and Huixia Han

PDF

THE EFFECT OF RUMOR CLARIFICATION ON CHINESE STOCK MARKETS, Jun Wang, Yan Chen, Yang Tang, and Qing Li

PDF

THE ESTABLISHMENT OF FRIENDHSIP TIES IN THE ONLINE HEALTH FORUM BASED ON EXPONENTIAL RANDOM GRAPH MODEL, Lin-Wei Wang, Xuan Liu, and Jia Li

PDF

THE IMPACT OF DIFFERENTTYPES OF ONLINE REVIEWS ON CONSUMER PURCHASING DECISION--AN EMPIRICAL INVESTIGATION WITH ONLINE MARKETPLACE DATA, Mohan Wang, Qi Lu, and Qiang Ye

PDF

VALUE CO-CREATION IN BUSINESS VIA SOCIAL MEDIA: A TECHNOLOGY AFFORDANCE APPROACH, Ping Wang, Hongxiu Li, and Reima Suomi

PDF

INVESTIGATING THE IMPACT OF COLLABORATIVE PATTERNS ON BUSINESS PROCESS PERFORMANCE: A LARGE SCALE EMPRICAL STUDY PERSPECTIVE, Shanshan Wang, Zhiyong Liu, Renyong Guo, Xianguo Zhang, Chao Wei, and Qiongjie Dai

PDF

EXPLORING CROSS-SITE SCRIPTING BOTNET DETECTION AND SIMULATION, Shi-Hao Wang, Chia-Mei Chen, and Gu-Shin Lai

PDF

A STUDY OF THE INFLUENCES OF KNOWLEDGE BOUNDARY SPANNING ON PROJECT PERFORMANCE IN INFORMATION SYSTEM DEVELOPMENT PROJECTS, Shih-Yu Wang, Ti-Ho Chang, Jack Shih-Chieh Hsu, and Tung-Chin Lin

PDF

THE ANTECEDENTS OF INDONESIAN BUYER TRUST IN SOCIAL COMMERCE: FROM AN ATTRIBUTION THEORY PERSPECTIVE, Tien Wang, Ralph Keng-Jung Yeh, and Amelia Imron

PDF

TOWARD A MODEL FOR THE ROLE OF PRODUCT INVOLVEMENT IN THE EFFECT OF MOBILE ADVERTISING FEATURES, Tien Wang, Ralph Keng-Jung Yeh, and Trung Dam-Huy Thai

PDF

THE ADOPTION OF CLOUD COMPUTING SERVICES: THE MODERATING EFFECT OF ORGANIZATIONAL CULTURE, Wei-Tsong Wang and Chia-Feng Chang

PDF

HOW TO DEVELOP SERVICE CLIMATE IN G2B E-SERVICE INDUSTRY: A MULTI-METHOD STUDY, Xiaolei Wang, Luning Liu, and Yuqiang Feng

PDF

LEVERAGING ENTERPRISE SOCIAL MEDIA FOR AGILITY PERFORMANCE OF EMPLOYEES: THE MEDIATING ROLE OF PSYCHOLOGICAL CONDITION, Xiaoyan Wang, Zhao Cai, Hefu Liu, and Xiabing Zheng

PDF

EFFECT OF ROLE DYNAMICS ON TRANSACTIVE MEMORY SYSTEM AND TEAM PERFORMANCE IN OPEN-SOURCE SOFTWARE TEAMS: THE MODERATING ROLE OF COMMUNICATION, You-Ying Wang, Qian Huang, Robert M Davison, and Xiabing Zheng

PDF

WHEN SHOULD FIRMS BE “OPEN”? THE MODERATING ROLE OF IT COMPETENCY IN INTER-ORGANIZATIONAL OPEN INNOVATION COLLABORATION, Zhiyi Wang and Lusi Yang

PDF

EXPLORING PRINCIPLES FOR CORPORATE DIGITAL INFRASTRUCTURE DESIGN IN THE FINANCIAL SERVICES INDUSTRY, Timo Weinrich, Jan Muntermann, and Robert Wayne Gregory

PDF

EXPLORING AFFORDANCES OF BUSINESS INTELLIGENCE & ANALYTICS WITH REGARD TO CUSTOMER-ORIENTED WORK PRACTICES, Alexander Wieneke, Christiane Lehrer, and Reinhard Jung

PDF

PRIVACY-RELATED DECISION-MAKING IN THE CONTEXT OF WEARABLE USE, Alexander Wieneke, Christiane Lehrer, Raphael Zeder, and Reinhard Jung

PDF

THE EFFECT OF GAMIFIED MHEALTH APP ON EXERCISE MOTIVATION AND PHYSICAL ACTIVITY, Clara Choi-Ki Wong and Ron Chi-Wai Kwok

PDF

UNDERSTANDING USERS’ WILLINGNESS TO REPORT ONLINE HARASSMENT ON SOCIAL NETWORKING SITES: THE ROLE OF EFFICACY, Randy Y. M. Wong, Christy M. K. Cheung, and Bo Xiao

PDF

EXPLORING DETERMINANTS OF SOCIAL COMMUNITY VALUE CREATION: MEDIATION EFFECT OF COMMUNITY BELIEFS, ChienHsing Wu, Shu-Chen Kao, and Sin-Yi Chau

PDF

INVESTIGATING CONSUMERS’ REDEMPTION RESPONSES THROUGH THE INTERPLAY BETWEEN MESSAGE FRAMING AND PSYCHOLOGICAL DISTANCE IN MOBILE ADVERTISEMENT DESIGN, Dezhi Wu, Xinwei Wang, Hock Hai Teo, and Xixian Peng

PDF

DESIGN SCIENCE FRAMEWORK FOR E-RECRUITMENT AND SELECTION, Hsu-Che Wu

PDF

EXPLORING USER ACCEPTANCE OF INNOVATIVE MOBILE PAYMENT SERVICE IN EMERGING MARKET: THE MODERATING EFFECT OF DIFFUSION STAGES OF WECHAT PAYMENT IN CHINA, Jinnan Wu, Lin Liu, and Lihua Huang

PDF

IMPACT OF PROMOTION ON ONLINE REVIEW RATINGS: THE MODERATING ROLE OF TEMPORAL DISTANCE AND DEAL PRONENESS, Ji Wu, J. Leon Zhao, and Shaokun Fan

PDF

The Effects Of Direction Of Electronic Word-Of-Mouth And Tie Strength On Purchase Decisions: Self-Construal As The Moderator, Ling-Ling Wu, Andy Lee, and Yun-Kai Kuo

PDF

EXTENDING THE GOVERNANCE-PERFORMANCE MODEL: THE IMPACT OF GOVERNANCE MECHANISM ON OUTSOURCING OPERATIONS IN CHINA, Shelly P.J. Wu, Ting-Peng Liang, Detmar W. Straub, and Byron Keating

PDF

AN INVESTIGATION INTO CYBERBULLYING PERPETRATION: A ROUTINE ACTIVITY PERSPECTIVE, Bo Xiao, Tommy K. H. Chan, Christy M. K. Cheung, and Randy Y. M. Wong

PDF

DETERMINING MOTIVATIONS FOR ONLINE GROUP BUYING –A USES AND GRATIFICATIONS PERSPECTIVE, Lin Xiao, Zixiu Guo, John D'Ambra, and Bin Fu

PDF

AN EMPIRICAL RESEARCH ON TECHNOSTRESS CREATORS AND END-USER PERFORMANCE: THE MEDIATING ROLES OF AFFECTIVE ATTITUDES, Qihui Xia, Xi Zhao, Qiang Tu E. Philip, Xiangyu Chang, and Wei Huang

PDF

SIMULATION DESIGN IN INFORMATION SYSTEMS RESEARCH: EXAMPLE OF STUDYING IT VALUE COCREATION WITH NK MODEL, Yancong Xie and Meng Zhang

PDF

TUTORIAL ON NK MODEL, Yancong Xie and Meng Zhang

PDF

IMPULSIVE PURCHASE BEHAVIOUR IN SOCIAL COMMERCE: THE ROLE OF SOCIAL INFLUENCE, Hu Xi, Zhang Hong, Sun Jianshan, Xiang Li, Wei Jiuchang, and Robert Davison

PDF

THE VALUE OF CHIEF DATA OFFICER PRESENCE ON FIRM PERFORMANCE, Feng Xu, Hongyun Zhan, Wei Huang, Xin (Robert) Luo, and Dongming Xu

PDF

IT'S WHAT YOU WRITE and HOW YOU WRITE ABOUT IT: THE POLICING FACEBOOK EXPERIENCE, Jennifer Xu, Jane Fedorowicz, and Christine B. Williams

PDF

TOPIC ASSOCIATIONS IN DOCUMENT MODELS FOR AD HOC INFORMATION RETRIEVAL, Ruiyun Xu, Hailiang Chen, and J. Leon Zhao

PDF

ENHANCING WORK PERFORMANCE IN STABLE POST-ADOPTIVE STAGE: A SYSTEM USE-RELATED BEHAVIORS PERSPECTIVE, Yujing Xu, Yu Tong, and Stephen Shaoyi Liao

PDF

UNDERSTANDING RESEARCHERS’ META-KNOWLEDGE CONTRIBUTION BEHAVIOR IN RESEARCH SOCIAL NETWORK: A SOCIAL CAPITAL PERSPECTIVE, Yunhong Xu, Jianshan Sun, Gang Wang, Shanshan Wang, and Jian Ma

PDF

PROVIDER’S INNOVATIVENESS AND OUTSOURCING PERFORMANCE: THE MODERATING EFFECTS OF CONTRACTUAL AND RELATIONAL GOVERNACE, Aihua Yan, Mary C. Lacity, and Rajiv Sabherwal

PDF

DYNAMIC EFFECTIVENESS OF ELECTRONIC WORD-OFMOUTH AND ONLINE DISPLAY ADVERTISING ON OFFLINE SALES, Cenying Yang and Cheng Zhang

PDF

INVESTIGATING THE INFLUENCES OF MOTIVATORS ON PHYSICIAN CONTRIBUTION BEHAVIORS IN ONLINE HEALTH COMMUNITY: OFFLINE STATUS AS A MODERATOR, Hualong Yang and Xiaofeng Ju

PDF

A STUDY OF INFORMATION SYSTEM SUCCESS MODEL IN MIS -- BY AUTHOR CO-CITATION ANALYSIS, Keng-Chieh Yang, Chia-Hui Huang, Conna Yang, and Yu-Neng Tu

PDF

SEEKING UNCERTAIN RISK IN IS RESEARCH—A NEW VIEW OF KNOWLEDGE OF RISK, Shirley Ou Yang

PDF

TRUST BREAKTHROUGH IN THE SHARING ECONOMY: AN EMPIRICAL STUDY OF AIRBNB1, Sung-Byung Yang, Kyungmin Lee, Hanna Lee, Namho Chung, and Chulmo Koo

PDF

GREEN INFORMATION SYSTEMS, GREEN CULTURE AND GREEN INNOVATION EFFECTIVENESS: A TRIAD MODEL, Zhaojun Yang, Jun Sun, Yali Zhang, and Ying Wang

PDF

DOES MOBILE PAYMENT MATTER?, Yurong Yao and Peng Xu

PDF

AN EXPLORATORY STUDY OF IT FIT MOTIVATION IN A CLOUD-COMPUTING CLASSROOM, Jin-Han Yong and Wen-Lung Shiau

PDF

USE AND UPTAKE OF E-BOOKS IN THE LENS OF UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY, Dong Kyoon Yoo and James Jungbae Roh

PDF

IT AGILITY RESEARCH REVIEW: THEMATIC ANALYSIS AND CATEGORIZATION OF LITERATURE, Michael Yousif and Kalevi Pessi

PDF

MIXING CONSUMERS’ RATIONALITY AND SOCIALITY: EFFECTS OF PRODUCT QUANTITY AND POPULARITY INFORMATION ON ONLINE SHOPPING, Yan Yu, Chuanqi Wang, Keyi Luo, and Ben Liu

PDF

FROM OFFLINE TO ONLINE: HOW HEALTH INSURANCE POLICIES DRIVE THE DEMAND FOR ONLINE HEALTHCARE SERVICE?, Yue Yu, Meiqiu Yan, and Qiu-Hong Wang

PDF

DEVELOPING AN ONTOLOGICAL VIEW OF OUTSOURCING, Anna Zaitsev and Deborah Bunker

PDF

AGILE PROJECTS DONE RIGHT: LESSONS FROM PROJECT BETTERPRODUCT, Anna Zaitsev and Barney Tan

PDF

A MEDICAL X-RAY IMAGE CLASSIFICATION AND RETRIEVAL SYSTEM, Mohammad Reza Zare and Henning Müller

PDF

A HIDDEN SEMI-MARKOV APPROACH FOR TIMEDEPENDENT RECOMMENDATION, Haidong Zhang, Wancheng Ni, Xin Li, and Yiping Yang

PDF

UNDERSTANDING THE MASSIVE ONLINE REVIEWS: A NOVEL REPRESENTATIVE SUBSET EXTRACTION METHOD, Jin Zhang, Baojun Ma, Jilong Zhang, Ming Ren, and Chong Ma

PDF

DESIGNING QUANTIFIED-SELF 2.0 RUNNING PLATFORM TO ENSURE PHYSICAL ACTIVITY MAINTENANCE: THE ROLE OF ACHIEVEMENT GOALS AND ACHIEVEMENT MOTIVATIONAL AFFORDANCE, Jun Zhang and Paul Benjamin Lowry

PDF

FAILURE TO DECREASE THE ADDICTIVE USE OF INFORMATION SYSTEMS: AN EMPIRICAL INVESTIGATION OF SMARTPHONE GAME ADDICTION, Kem Z.K. Zhang, Chongyang Chen, Sesia J. Zhao, and Matthew K.O. Lee

PDF

ARE YOU AFRAID OF TRANSITING FROM WEB TO MOBILE PAYMENT? THE BIAS AND MODERATING ROLE OF INERTIA, Kem Z.K. Zhang, Xiang Gong, Sesia J. Zhao, and Matthew K.O. Lee

PDF

UNDERSTANDING PARTICIPATION IN SHARING ECONOMY: THE ROLES OF CONVENIENCE, RISK, AND REGULATORY FOC I, Kem Z.K. Zhang, Ruihe Yan, and Sesia J. Zhao

PDF

AUTOMATIC POST-ADOPTIVE INFORMATION TECHNOLOGY USE: THE ROLE OF INNOVATIVENESS GOAL, Meng Zhang and Guy Gabl

PDF

CLOUD COMPUTING BASED TECHNOLOGY INNOVATION, Ruidong Zhang and Jim Q. Chen

PDF

Does process improvement lead to supplier performance? An empirical examination, Weiyong Zhang and Xiaobo Xu

PDF

A TOPIC SENSITIVE SIMRANK (TSSR) MODEL FOR EXPERTS FINDING ON ONLINE RESEARCH SOCIAL PLATFORMS, Wenping Zhang, Liying Ye, Wei Du, Jian Ma, Wei Xu, and Shengtao Tang

PDF

EPISTEMIC MOTIVATION AND KNOWLEDGE CONTRIBUTION BEHAVIORS IN WIKI TEAMS: A CROSS-LEVEL MODERATION MODEL, Xiaojie Zhang, Yulin Fang, Wei He, and Yixiang Zhang

PDF

STUDENTS’ ENGAGEMENT IN COLLABORATIVE LEARNING GROUP SUPPORTED BY COMMUNICATION TOOLS: AN EMPIRICAL STUDY, Xi Zhang and Yao Meng

PDF

THE ROLE OF PERCEIVED E-HEALTH LITERACY IN USERS’ CONTINUANCE INTENTION TO USE MOBILE HEALTHCARE APPLICATIONS, Xi Zhang and Xiangda Yan

PDF

EFFECT OF TRANSFORMATIONAL LEADERSHIP ON INDIVIDUAL CREATIVITY THROUGH KNOWLEDGE SHARING: A PERSPECTIVE OF SOCIAL EXCHANGE THEORY, Xi Zhang and Yuan Zhang

PDF

TRANSFORM FARMING WITH THE HELP OF SOCIAL MEDIA A PIONEERING CHINESE COMMUNITY SUPPORTED AGRICULTURE (CSA) FARM AND ITS MICRO BLOG USA, Yixin (Sarah) Zhang, Zhixing Zhang, and Jifan Ren

PDF

HOW DO EXPLICITLY EXPRESSED EMOTIONS INFLUENCE INTERPERSONAL COMMUNICATION AND INFORMATION DISSEMINATION? A FIELD STUDY OF EMOJI’S EFFECTS ON COMMENTING AND RETWEETING ON A MICROBLOG PLATFORM, Zhixing Zhang and Yixin (Sarah) Zhang

PDF

AN EMPIRICAL INVESTIGATION INTO THE EFFECT OF TECHNOSTRESS OF PHYSICIANS ON ADOPTION OF ELECTRONIC HEALTHCARE SYSTEMS, Yujuan Zheng, Wayne Huang, Jiayin Wang, Xiaosong Wu, and Yuquan Xu

PDF

WOULD GOOD BECOME BETTER? AN EMPIRICAL INVESTIGATION INTO THE HERDING EFFECT IN CHINA ONLINE RETAILING MARKET, Zuyin (Alvin) Zheng, Wangsheng Zhu, and Kanliang Wang

PDF

CLIENT-VENDOR RELATIONSHIPS IN CLOUD COMPUTING: LESSONS FROM IT OUTSOURCING, Fengze Zhong and Michael D. Myers

PDF

WHY DO USERS BECOME INACTIVE ON ONLINE SOCIAL NETWORKS? A FRIENDSHIP PERSPECTIVE, Fang Zhou, Xixian Peng, Liang Zhou, and Cheng Suang Heng

PDF

ONLINE SERVICE CO-CUSTOMIZATION: HOW THE PARTNER AND THE INFORMATION PRESENTATION AFFECTS TOURISTS’ CHOICE OF ONLINE TOUR SERVICES, Liang Zhou, Jiamin Yin, and Kanliang Wang

PDF

NETWORK EXTERNALITY ON RETAILER AND SUPPLIER PRICING STRATEGIES FOR COMPETITIVE PRODUCTS, Cungen Zhu, Zhong Yao, Jing Luan, and Futao Zhao

PDF

THE CHINA UNIONPAY WAY: WHY BANK CARD CROSS-BORDER TRANSACTION DISPUTE RESOLUTION IS DIFFICULT, Ruilin Zhu and Aaron Ho

PDF

ECONOMICS OF SOFTWARE DEVELOPMENT, Wenge Zhu and Yuanjie He

PDF

BUSINESS RULES MANAGEMENT PRINCIPLES IN THE DUTCH GOVERNMENTAL CONTEXT, Martijn Zoet and Koen Smit