Paper Type
Research-in-Progress Paper
Description
Cloud computing is moving from the pre-adoption to the post-adoption phase with many cloud client organizations having established relationships with cloud providers. Hence, the most critical cloud computing qustion for information technology (IT) executives shifts from the issu of adopting cloud computing to the issu of managing existing relationships with cloud providers. Under which conditions do client organizations continu relationships with cloud providers? This paper synthesizes extant cloud computing, IT continuance, and IT sourcing literatures and builds on insights from key informant interviews. It develops a theoretical model that explains and predicts the intention of cloud clients to continu relationships with cloud providers.
MARRIED FOR LIFE? A CLOUD COMPUTING CLIENT-PROVIDER RELATIONSHIP CONTINUANCE MODEL
Cloud computing is moving from the pre-adoption to the post-adoption phase with many cloud client organizations having established relationships with cloud providers. Hence, the most critical cloud computing qustion for information technology (IT) executives shifts from the issu of adopting cloud computing to the issu of managing existing relationships with cloud providers. Under which conditions do client organizations continu relationships with cloud providers? This paper synthesizes extant cloud computing, IT continuance, and IT sourcing literatures and builds on insights from key informant interviews. It develops a theoretical model that explains and predicts the intention of cloud clients to continu relationships with cloud providers.