Abstract

With a multigenerational workforce bringing diverse values and technological fluency to remote workplaces, effective cybersecurity management must go beyond technical solutions to include moral and social dimensions. Unsanctioned Shadow Apps Usage (USAU)—a gray area in security practices—exacerbates risks like data breaches and non-compliance, underscoring the need for moral frameworks in maintaining secure IT environments. This study integrates Kohlberg's Theory of Moral Development and Jones's Moral Intensity Model with the moderating role of generation differences to examine how remotely working employees approach the ethical and moral complexities of gray area security issues like USAU. By exploring variations in moral reasoning and risk perception, the study highlights the role of morality in shaping sustainable cybersecurity practices. Practical implications lay in the areas of security governance strategies with workforce values in mind, fostering a culture of moral responsibility in security.

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