Barriers along the Digital Social Innovation Process: A Structured Literature Review

Authors

Christoph Buck, FIM Research Center, University of Bayreuth, Wittelsbacherring 10, 95444 Bayreuth, Germany; University of Applied Sciences Augsburg, Faculty of Computer Sciences, An der Hochschule 1, 86161 Augsburg, Germany ; Branch Business & Information Systems Engineering of the Fraunhofer FIT, Wittelsbacherring 10, 95444 Bayreuth, Germany ; Centre for Future Enterprise, QUT Business School, Queensland University of Technology, QUT Gardens Point Campus, 2 George St, Brisbane City, QLD 4000 Brisbane, AustraliaFollow
Laura Kempf, FIM Research Center, University of Bayreuth, Wittelsbacherring 10, 95444 Bayreuth, Germany; Branch Business & Information Systems Engineering of the Fraunhofer FIT, Wittelsbacherring 10, 95444 Bayreuth, GermanyFollow
Katharina Kneissel, FIM Research Center, University of Bayreuth, Wittelsbacherring 10, 95444 Bayreuth, GermanyFollow
Anna Krombacher, FIM Research Center, University of Bayreuth, Wittelsbacherring 10, 95444 Bayreuth, Germany; Branch Business & Information Systems Engineering of the Fraunhofer FIT, Wittelsbacherring 10, 95444 Bayreuth, GermanyFollow

Abstract

Digital social innovation (DSI) is an emerging phenomenon drawing knowledge from digital innovation (DI) and social innovation (SI), offering opportunities to contribute to societal change by leveraging the potential of digital technologies. Although DSI has evoked increasing interest, research and practice are far from realising its full potential as many barriers arise along the DSI process. Thus, holistic insights into DSI process and its barriers are essential. Therefore, we identify barriers along the DSI process through a structured literature review considering DI, SI, and DSI literature. As a result, we identified 28 barriers and classified them into the DSI barrier framework. The DSI barrier framework builds on the DI framework of Kohli and Melville (2019) and extends it by including the societal environment. We thus shed light on the DSI process and provide holistic insights into the barriers along the DSI process.

Paper Number

287

Comments

Track 7: Digital Innovation, Adoption & Use

Recommended Citation

Buck, Christoph; Kempf, Laura; Kneissel, Katharina; and Krombacher, Anna, "Barriers along the Digital Social Innovation Process: A Structured Literature Review" (2023). Wirtschaftsinformatik 2023 Proceedings. 60.
https://aisel.aisnet.org/wi2023/60