Abstract

Government as a Platform (GaaP) is a promising approach to the digital transformation of the public sector. In practice, GaaP is realized by platform-oriented infrastructures. However, despite successful examples, the transformation toward platform-oriented infrastructures remains challenging. A potential remedy is the analysis of existing public infrastructure regarding its platform orientation. Such an analysis can identify the gaps to an ideal platform-oriented infrastructure and, thus, support the transformation toward it. We follow the design science research methodology to develop a four-dimensional analysis method. We do so in three iterations, and, after each iteration, evaluate the method by its application to infrastructures in practice. With regard to theory, our results suggest extending GaaP conceptualizations with a specific emphasis on platform principles. With regard to practice, we contribute an analysis method that creates proposals for the improvement of infrastructures and, thus, supports the transformation toward GaaP.

Paper Number

243

Comments

Track 17: Smart Cities & Digital Government

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