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Description
“Quality 4.0” is a central research field of quality management in times of industry 4.0. However, the topic is rather new, and a profound theoretical foundation of the concept does not yet exist. Hence, it is not clear whether existing quality management methods can be smoothly transferred to industry 4.0 settings or not. Moreover, companies often lack the time to design quality management approaches for this field and to critically scrutinize the skills needed by quality managers for quality 4.0. Based on a structured literature review, this study takes the perspective of method engineers in quality management. It provides an overview of those quality management methods and quality techniques that are frequently discussed in quality 4.0 literature and seem promising for quality projects in industry 4.0 settings. In this way, insights for method engineers are derived for the purpose of method construction for quality 4.0.
Recommended Citation
Johannsen, Florian, "Quality 4.0 – An Analysis from the Perspective of Method Engineers in Quality Management" (2022). Wirtschaftsinformatik 2022 Proceedings. 1.
https://aisel.aisnet.org/wi2022/bpm/bpm/1
Quality 4.0 – An Analysis from the Perspective of Method Engineers in Quality Management
“Quality 4.0” is a central research field of quality management in times of industry 4.0. However, the topic is rather new, and a profound theoretical foundation of the concept does not yet exist. Hence, it is not clear whether existing quality management methods can be smoothly transferred to industry 4.0 settings or not. Moreover, companies often lack the time to design quality management approaches for this field and to critically scrutinize the skills needed by quality managers for quality 4.0. Based on a structured literature review, this study takes the perspective of method engineers in quality management. It provides an overview of those quality management methods and quality techniques that are frequently discussed in quality 4.0 literature and seem promising for quality projects in industry 4.0 settings. In this way, insights for method engineers are derived for the purpose of method construction for quality 4.0.