Unpacking the Pathways: How Refund-Without-Return Policies Drive Consumer Unethical Behavior

Authors

• Xiaopeng Luo, University of International Business and Economics, Beijing, China
• Fan Yang, Beijing Daxing International Airport, Beijing, China
• Meng Du, Kunming University of Science and Technology, Kunming, China
• Qiongwei Ye, Yunnan University of Finance and Economics, Kunming, ChinaFollow

Recommended Citation

Luo, Xiaopeng; Yang, Fan; Du, Meng; and Ye, Qiongwei, "Unpacking the Pathways: How Refund-Without-Return Policies Drive Consumer Unethical Behavior" (2026). WHICEB 2026 Proceedings. 65.
https://aisel.aisnet.org/whiceb2026/65