The Impact of Enterprise Digital Transformation on Customer Service Innovation Performance

Authors

Minghan Su, Guangdong University of Finance & Economics, School of Business Administration, Guang-zhou GD 510320, China
Qi Feng, Guangdong University of Finance & Economics, School of Business Administration, Guang-zhou GD 510320, China
Jianming Zhou, Guangdong University of Finance & Economics, School of Business Administration, Guang-zhou GD 510320, ChinaFollow

Recommended Citation

Su, Minghan; Feng, Qi; and Zhou, Jianming, "The Impact of Enterprise Digital Transformation on Customer Service Innovation Performance" (2024). WHICEB 2024 Proceedings. 11.
https://aisel.aisnet.org/whiceb2024/11