Research on the Relationship Between the Logistics Service Quality and Customer Loyalty in C2C E-commerce

Authors

Xiaofang Yuan, College of Management,Xi'an University of Science and Technology,Xi'an,ChinaFollow
Lin Shi, College of Management,Xi'an University of Science and Technology,Xi'an,China
Hongxia Li

Recommended Citation

Yuan, Xiaofang; Shi, Lin; and Li, Hongxia, "Research on the Relationship Between the Logistics Service Quality and Customer Loyalty in C2C E-commerce" (2014). WHICEB 2014 Proceedings. 89.
https://aisel.aisnet.org/whiceb2014/89