A Sentimental (in)Congruence between Customer Images and Review Texts on Product Returns

Authors

• Jung Hwan Kim, Appalachian State UniversityFollow
• Youngeui Kim, Appalachian State UniversityFollow

Comments

TPP-1364

Recommended Citation

Kim, Jung Hwan and Kim, Youngeui, "A Sentimental (in)Congruence between Customer Images and Review Texts on Product Returns" (2026). ICIS 2026 TREOS. 139.
https://aisel.aisnet.org/treos_icis2026/139