From Technology Acceptance to Service Partnership: Trust and Expert Adoption of GenAI in Process Mining

Authors

• Alina Hafner, Technical University of MunichFollow
• Alemsah Tanriverdi, Technical University of MunichFollow
• Holger Wittges, Technical University of MunichFollow
• Stefanie Rinderle-Ma, Technical University of MunichFollow

Recommended Citation

Hafner, Alina; Tanriverdi, Alemsah; Wittges, Holger; and Rinderle-Ma, Stefanie, "From Technology Acceptance to Service Partnership: Trust and Expert Adoption of GenAI in Process Mining" (2026). SIGSVC Workshop 2025 proceedings. 4.
https://aisel.aisnet.org/sprouts_proceedings_sigsvc_2025/4