Affiliated Organization

proceedings_helsinki_mob_rt

Abstract

The intangible qualitative innovation benefits of Information and Communication Technology (ICT) are essential for improving quality of production, enhancing business activities and creating new competitive opportunities. Still, these benefits are not accounted for in traditional financial investment evaluation methods like Return On Investment (ROI) and Net Present Value (NPV). The strict quantitative financial methods for evaluating ICT investments leave out most of the strategic long-term performance benefits that ICT provide. There is a need for a multidimensional evaluation method that includes the long-term performance perspective, generation of system usefulness and future business value of ICT investments.This paper starts from a general perspective of ICT investment evaluation. It describes the complexity of ICT benefits, some of the common pitfalls when estimating the business value of ICT and two general approaches for evaluating ICT investments. The paper then reflects upon the benefits of mobile computing for the construction site production environment and the evaluation of such a technology investment in that business context.

Volume

6

Issue

29

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