Abstract
This paper describes a novel approach to older adult digital literacy training research that combines the use of a mobile user experience lab with traditional data collection methods used in this type of research (i.e., observations of training along with interviews and Likert-scaled surveys pre- and post-training). This paper describes the benefits and challenges of this new research approach involving an older adult population. Details are also provided on how to incorporate skin conductance sensor data collected in a mobile user experience lab in the analysis of interviews, observations, and survey data for inductive research investigations wishing to understand the older adult digital literacy training experience. To ground the assessment of this new research approach, a case study is presented that involves the delivery of mobile public library-led Android tablet training to older adults living in social housing.
Recommended Citation
Abouei, Mahdi; Elgamal, Raghad; Detlor, Brian; and Head, Milena, "Complementing Older Adult Digital Literacy Training Research with a Mobile User Experience Lab" (2025). SIGHCI 2024 Proceedings. 1.
https://aisel.aisnet.org/sighci2024/1
