Abstract

People spend increasing time interacting with information technologies (IT) due to teleworking, which has become an important cause of psychological stress. Meanwhile, technological advances enable the monitoring of stress via methods that capture individuals’ physiological states like automatic facial expression analysis (AFEA). This research-in-progress article proposes a novel theory that aims at explaining and predicting the impact of AFEA of stress self-monitoring systems on users’ psychological stress. The theory proposes that AFEA of stress self-monitoring systems can increase facial expression self-awareness, and consequently inhibit users’ facial expressions of stress, which can in turn decrease users’ psychological stress. The theory has implications for the design science, affective computing, and technostress domains. It is hoped that the theory will generate discussions on the potential of stress self-monitoring systems in the workplace, education, and society.

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