Abstract

Especially in Germany, nowadays, large-scale lectures accompanied by hybrid learning activities build the default learning scenario in higher education. This fosters the need for students to regulate their learning process on their own, as it is nearly unfeasible for lecturers to support students individually. However, students are increasingly overwhelmed with the resulting flexibility of learning without any instructional support and guidance. This study argues that behaviour change support systems can be beneficially used to guide students towards effective learning. In this work, the design science research methodology is applied in order to derive generic design principles for learning behaviour change support systems and the developed design knowledge is instantiated into a chatbot prototype. The evaluation of the design principles in an online survey with 27 master students demonstrates the chatbot’s potential to change students’ learning behaviour towards self-regulated learning.

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